Neha Sakpal Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- Define and document product requirements- Prioritise product features and requirements in collaboration with AKQA’s clients- Develop detailed functional specifications, including processes and functionality - Work closely with client/s and experienced designers/engineers to design, develop and deliver new products- Define, document and manage Scrum sprint backlog (Epics, Stories, etc)

Sydney, New South Wales, Australia

- Leading the IT related areas of travel insurance websites and Policy Admin System to identify system vulnerabilities, inefficiencies, while collaborating with IT and business teams to eliminate them. - Recommending improvements, developing and documenting optimal functional solutions, facilitating workshops with key stakeholders, and eliciting business and technical requirements. - Managing interactions with stakeholders from Australia, US and India across different time-zones. - Creating financial reporting, analyzing data across multiple database systems to find discrepancies and reconciling them. - Key involvement in ServiceNow ticket management, Sitecore content management, defect resolution, UAT assistance and IT troubleshooting.

Mumbai, Maharashtra

- Spearheaded complex engagements like Digital Transformation, API integrations, Claim and workload modules optimization for the online support of after-sales services. - Experience in strategic IT/business analysis and consulting on digital platforms, as well as demonstrated strengths in team collaboration and project management- Executed projects across all phases of SDLC using Agile and Waterfall methodologies; leading end to end project implementations from planning till end releases- Specialize in capturing business requirements and translating them into functional/non-functional specifications, formulating innovative business solutions, performing testing and monitoring end to end delivery until product releases- Managed cross-functional teams of 12 members in the capacity of Scrum Master in fast paced and collaborative work environment. Facilitated scrum events, daily stand-ups, maintained backlogs, created user stories and Epics in JIRA.- Collaborated with key stakeholders like SMEs, product owners, IT leaders and field agents from across the geographies ( including Australia, New Zealand, Asia, Middle East and Africa) for eliciting business requirements- Liaised between technical teams and business to verify that requirements are clear and product is delivered with quality and on-time- Conducted User Acceptance Testing (UAT) and product demos; prepared training materials (user/help manual) and recorded demo videos.- Adept in designing business workflows using Business Process Modelling(BPM) tools.- Authored various documents: Business Requirements Document (BRD), functional document, use cases, presentations, flowcharts and test documents.

Mumbai Area, India

- Worked as a software developer on Java based applications

Bachelor Of Engineering - Be, Computer Engineering

Activities and Societies: Member of CSI community, Member of Placement Committee, won accolades in Music and Dance

Higher Secondary School Certificate, Electronics

Secondary School Certificate, High School/Secondary Diplomas And Certificates

Sports and Cultural Activities