Neha Sharma Email & Phone Number

Toronto, Ontario, Canada

• Translate stakeholder requirements into user stories and acceptance criteria, taking the lead in creating project deliverables.• Identify and collect essential data and documents necessary for requirements.• Serve as the product owner, managing the product backlog and converting it into user stories within JIRA.• Conduct Product Backlog Refinement sessions with stakeholders, developers, and QAs to assess backlog items and improve user stories.• Generate documents and oversee them through collaborative tools such as SharePoint and Confluence.• Lead daily Scrum meetings for the scrum team, providing updates and addressing impediments to enhance team velocity. Establish and maintain a Requirements Tracing Matrix.• Direct two-week sprint review and sprint planning meetings.• Supervise the comprehensive delivery of business requirements using an agile approach, ensuring the construction, tracing, and prioritization of requirements to maximize business value.• Collaborate with QA teams to document use cases and test scenarios.• Review, monitor, and log defects in JIRA and communicate them to the relevant teams.• Conduct Smoke and Sanity testing on the UI to validate expected behavior.• Develop and maintain a Requirements Tracing Matrix.• Identify existing issues, monitor post-implementation, and prioritize defects for upcoming releases.• Participate in change management processes by documenting PCR and presenting them to change management teams.• Create process flows, BPMN, and mock-ups, wireframes using Visio and Lucidchart.

Toronto, Ontario, Canada

Led Release Planning, Sprint Planning, Backlog grooming, and Sprint retrospective meetings.• Collaborated closely with development teams to break down large, intricate user stories into manageable versions for execution.• Ensured the accuracy and consistency of user stories, guaranteeing unconditional acceptance and validation.• Facilitated and groomed Project Backlog Stories (requirements) in collaboration with business and development teams.• Conducted gap analysis for related stories in each Sprint, pinpointing key issues (Epics, Stories, and Tasks) using the JIRA Agile application.• Fostered strong relationships within the development team through team and cross-team retrospectives.• Employed requirement gathering techniques to craft clear user stories, working with stakeholders to establish detailed acceptance criteria and wireframes to support project scope.• Participated in feasibility and risk analysis, identifying critical business areas and high-risk sections of the application.• Coordinated and engaged with a team of 8 individuals across various projects.• Supported the team in meeting task deadlines and resolved obstacles encountered by team members.• Coordinated and participated in weekly estimate meetings to provide high-level estimates (Story Points) for backlog items.• Developed specifications for critical functional requirements, creating detailed use cases and process flow diagrams to support functional specifications.• Conducted daily Scrum meetings, review sessions, sprint retrospectives, and ensured follow-up on action items for continuous improvement.• Led three development teams through a successful transition from waterfall development to agile methodology.• Provided estimates for user stories to be shared with the development team.• Educated team members on Agile processes and facilitated retrospective planning and meetings.• Managed task boards and generated daily burndown charts.

Toronto, Ontario, Canada

• Utilized suitable elicitation techniques to collect information and identify stakeholder requirements.• Assessed submitted projects and worked collaboratively with the Project Manager and the business development team to ensure successful implementation.• Formulated business strategies to generate pertinent data analytics and content in alignment with business goals and objectives.• Contributed to business architecture, aiding in the development and modification of systems to meet customer needs and introducing business features to support these changes.• Orchestrated projects, collaborating with development leads to identify opportunities for enhanced collaboration and process improvement.• Organized and spearheaded the review of work processes, optimizing meetings to streamline decision-making.• Facilitated Joint Application Design (JAD) sessions, employing brainstorming techniques to extract requirements for new and improved system development initiatives in online banking and credit underwriting solutions.• Conducted walkthroughs, validation, and discovery sessions with key stakeholders while eliciting process components in business transformation and improvement projects.• Collaborated with business stakeholders, subject matter experts, and the development team to identify possibilities for enhancing processes and implementing business process automation for both clients and internal users.• Conducted all user acceptance testing, analyzed identified problems during testing, documented system issues, and engaged with relevant parties to report problems, recommend corrective measures, and ensure follow-through.• Executed diverse business analyst responsibilities, encompassing data analysis, documentation of business processes, and preparation of process and workflow maps.

Toronto

• Developed Business Requirement Document (BRD), Functional Specification Document (FSD), encompassing data architecture modeling, system design and integration, data mapping, and screen design.• Extracted and transformed product requirements into thorough, comprehensive, and precise business, functional, and non-functional requirements. Mitigated ambiguity through active listening, professional business writing, and effective verbal communication skills.• Collaborated and facilitated the requirements management team through workshops and interviews for pre-delivery planning.• Headed the offshore development and quality assurance teams.• Managed UAT projects until codes were deployed into production and received company approval.• Formulated risk management plans by identifying, analyzing, planning risk responses, and monitoring and controlling risks.• Effectively managed change requests by assessing both man-hours and actual necessity, resulting in a significant reduction in response and completion times for processing customer orders through the implementation of an end-to-end business services automation solution. Regularly updated management on project status.• Developed training and user manuals for companies as needed. Assessed changes in current business processes resulting from the impact of automation by creating a Process Definition Document (PDD).