Neha Shende Email & Phone Number

Thane, Mh, In

India

Mumbai Area, India

Mumbai

• Pre Hire Orientation: Conducting Pre Induction Sessions so as to give a holistic picture to the new joinee about the process and to explain them their roles and responsibilities, this helped great deal to control the less than 6 months attrition• Manage: On – Boarding and Induction• Capture Floor Pulse: Conducting skip level meetings with the agents with the middle management to enable them to perform better ad facilitate action planning for resolving employee concerns, tracking and close looping employee concerns• Organizing and Conducting EWS Meetings so as to understand the team performance, understanding attrition and thus maintain the hiring pipeline• Completing the Payroll Cycle and the Full and Final Settlement every month• Catering to other queries like Performance Management Systems, Rewards and Recognition, etc• Handling the exit Management end to end – Exit Interviews, Exit Procedures, documentation etc• Managing IJP process for the process team and facilitate fair selection practices