AeroLeads people directory · profile
Neha Singh Email & Phone Number
Data Analyst @ American Express | Data Analytics, Research
at
Octrans Technologies
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Data Analyst @ American Express | Data Analytics, Research
Location
Gurgaon, Haryana, India
Company size
Who is Neha Singh? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Neha Singh is listed as Data Analyst @ American Express | Data Analytics, Research at Octrans Technologies, a company with 60 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Neha Singh.
Neha Singh previously worked as Data Analyst at American Express and Customer Service Representative at American Express. Neha Singh holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations from Eiilm University.
Company email context
Email format at Octrans Technologies
This section adds company-level context without repeating Neha Singh's masked contact details.
Octrans Technologies
Review company-level records connected to Neha Singh before choosing the right outreach path.
Profile bio
About Neha Singh
With over 3 years of experience as a Data Analyst in the financial services industry, I am a certified and expert professional in data analytics, statistical data analysis, and SAS programming. I have successfully applied my skills and knowledge to research and resolve complex queries and complaints raised by the front-end team and the customers, ensuring customer satisfaction and loyalty.As a former Data Analyst at American Express, I collaborated with different teams to provide feedback and insights from research findings and industry studies, and to create case studies and reports for the Potential Improvement Escalation (PIE) Team. I also handled and tested chats on various tools and platforms, and reviewed and approved advertisements and videos as per Google AdWords policies. I am a systematic and organized individual with exceptional communication and interpersonal skills, comprehensive problem-solving abilities, and a highly analytical bent of mind. I am passionate about delivering quality results and exceeding expectations.
Current workplace
Neha Singh's current company
Company context helps verify the profile and gives searchers a useful next step.
Octrans Technologies
4 roles
Neha Singh work experience
A career timeline built from the work history available for this profile.
Data Analyst
As an Analyst, My duties include researching and resolving the queries and complaints raised by the front-end team to drive FCR (first call resolution) for the US market. I strategically send feedback and collaborate with different teams to help CCPs overcome the knowledge cap.I have also been instrumental in creating case studies from research findings.
May 2017 - Mar 2020
Customer Service Representative
I handled the tasks of handling two chats simultaneously on the Live Engage tool and resolving the issues and queries for the U.S. Cardholders worldwide chatting through the website. I ensured a strong focus on meeting VOCM, CHT, ATS Scores along with mentoring & supporting new trainees batch.I handled and tested chats on Marvin Tool to resolve queries for.
Aug 2014 - May 2017
Ad Approval Executive
I was primarily tasked with reviewing individual and bulk advertisements and checking compliance with global Google AdWords policies. I handled and managed YouTube accounts and videos and approved them as per Google AdWords policies.
Oct 2012 - May 2014
1 education record
Neha Singh education
FAQ
Frequently asked questions about Neha Singh
Quick answers generated from the profile data available on this page.
What company does Neha Singh work for?
Neha Singh works for Octrans Technologies.
What is Neha Singh's role at Octrans Technologies?
Neha Singh is listed as Data Analyst @ American Express | Data Analytics, Research at Octrans Technologies.
Where is Neha Singh based?
Neha Singh is based in Gurgaon, Haryana, India while working with Octrans Technologies.
What companies has Neha Singh worked for?
Neha Singh has worked for Octrans Technologies, American Express, and Ibm.
How can I contact Neha Singh?
You can use AeroLeads to view verified contact signals for Neha Singh at Octrans Technologies, including work email, phone, and LinkedIn data when available.
What schools did Neha Singh attend?
Neha Singh holds Bachelor Of Business Administration - Bba, Business Administration, Management And Operations from Eiilm University.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Neha Singh you were looking for.
View similar profiles
