• Coordinate and schedule daily agenda, as well as weekly and monthly calendar appointments & organizing and maintaining diaries.• Organizing and attending meetings and ensuring the manager is well-prepared for meetings and making sure that he attends them & assisting the manager during meetings and preparing papers for meetings. Take notes or dictation at meetings or to provide general assistance during presentations.• Taking dictation & minutes of meetings. • Managing & dealing with incoming email, faxes and post, often corresponding on behalf of the manager.• Manage all incoming and outgoing correspondence, i.e., sort and read mail, draft responses, filter emails & highlight urgent correspondence and print attachments.• Screening telephone calls, enquiries and requests, and handling them as per Manager’s instructions.• Coordinate and schedule all travel & accommodation arrangements.• Maintain & Update network database of business associates / partners.• Keep and maintain an accurate record of papers and electronic correspondence on behalf of the Manager. As well as devising and maintaining office systems, including data management and filing / archiving.• Producing documents, briefing papers, reports and presentations.• Acting as a bridge between management and employees.• Coordinating for the manager with the other departments.• Collecting all the reports on behalf of the management.• Carrying out research and specific projects ,writing reports, executive summaries and newsletters & preparing presentations.

• Plan and select the range, type & quantity of products according to customer demand, trends, store orientation and budget. • Process orders, track delivery, and promotion schedules. • Prepare sales supporting materials and share product knowledge with the Marketing Department to improve sales in stores. • Analyze product performance to maintain departmental competitiveness in the market. • Keeping up to date with market trends and stay ahead of changes in customer taste and demand. • Explore new suppliers both locally and abroad to develop market knowledge and contacts for new products and services. • Forecasting price trends and their impact on future activities. • Producing stock and sales reports and statistics. • Keeping a constant check on stock levels to maximize business efficiency. • Visiting distribution centers, suppliers and attending meeting and trade conferences. • Training and supervising the work of other department members of staff. • Participating in Diwan Bookstores & Qirtassiya marketing campaigns on social media tools (Website, Facebook & Twitter).

• My work involved organizing and guiding tours of Ancient Egyptian, Greco-Roman, Coptic and Islamic antiquities and museums all over Egypt. • Worked with many travel agencies [South Sinai (ESCO Reisen) (1999 – 2002), MTS (ITS, Der Tour, Meiers Weltreisen, Jahnreisen) (2005), TAT (Alltour) (2000 – 2004), Spring (Botros) (2000 – 2004), Nout (SKR) (2002 – 2003), I.T.T.A. Tours (Marco Polo Reisen) (2001 – 2003), I.T.B.E. (Heliosreisen, Muenchen) (2004 – 2009), ExtraTour / ExtraDive (tauch & Kultur Reisen), Goettingen (2007) ]. • Tour guide and tour leader for BluePlanet Erlebnisreisen, Hamburg (2001 – 2009) in Egypt. My work included the guided tour as well as the organizational part of the program (for references, please visit http://blue-planet-reisen.de/ (Team section).  Worked for private companies & institutions (Duravit, Ferro Stahl, Siemens, German Arab Chamber of Commerce in Cairo (AHK), German University in Cairo (GUC). My work included translating for both the German and Egyptian groups in meetings and workshops; as well as organizing sightseeing trips during conferences.