Nehemiah Harris Email & Phone Number

Fairburn, Ga, Us

Atlanta, Georgia, United States

Ensure timely and secure delivery of goods, achieving a 98% customer satisfaction rating and demonstrating strong commitment to client service.Resolve conflicts and handled complaints efficiently, contributing to a positive and professional customer experience.Utilize advanced scheduling and route optimization software showcasing ability to adapt to and employ new technology effectively.Communicate effectively with clients and team members, resolving issues promptly and ensuring customer satisfaction.

Moreland, Georgia, United States

●Achieve a consistent pick accuracy rate exceeding 99%, ensuring customer orders were fulfilled correctly and contributing to positive customer experiences by minimizing errors and returns.●Collaborate closely with the warehouse team and inventory coordinators to address any discrepancies or stock issues, decreasing the likelihood of order delays and improving overall customer satisfaction.●Identify and resolve order-related problems regularly by analyzing order patterns and communicating effectively with the fulfillment team. This leads to a 15% reduction in picking errors and contributes to customer trust and loyalty.

Remote

● Developed and implemented end-to-end advertisement plans to reach the target audience.● Managed start-to-finish Google Ads campaigns in 2-week cycles, generating 15 calls per cycle● Increased website traffic by 25% through targeted ad strategies.● Proven track record of effectively coordinating the scheduling and dispatching of truckingservices, optimizing routes, and ensuring timely and efficient delivery of goods to clients.● Utilized technology and digital platforms to manage and track fleet operations, monitor driverperformance, and improve logistics efficiency.● Assisted with analytical tasks and performed general administrative tasks.● streamlined administrative processes, saving an average of 5 hours per week

Remote

●Leveraged exceptional customer service skills to build rapport with clients and prospects,understanding their needs and effectively promoting sales solutions, resulting in a 2% increasein prospects' conversion to clients.● Managed three trucks using ITS and TMS systems, ensuring 100% on-time deliveries for 15brokers.● Reduced average delivery time by 15% through strategic route optimization.● Exhibited strong relationship-building abilities cultivated through coordinating truckingoperations, fostering customer trust, and nurturing long-term partnerships for sustainablesales growth.

United States

●Effectively managed materials handling and inventory control while maintaining a thoroughknowledge of warehouse stock and locations to streamline project flow and support timelydelivery of project resources.● Employed careful organizational skills to assist in the accurate picking and packing of parts,orchestrating inventory audits, and maintaining rigorous standards to reduce misplacementsand errors by 15%● Enhanced efficiency by using warehouse management systems to track stock levels andmovements, which contributed to a 10% improvement in order fulfillment times significant toproject execution.

Fairburn, Georgia, United States

Provided excellent customer service, engaging with hundreds of customers daily, identifying their needs, and offering product recommendations to increase sales by 15%.Built and maintained relationships with a diverse clientele, resulting in repeat business and customer loyalty.Effectively communicated product value propositions, leading to increased sales of promotional and high-margin items by 20%.Engaged in proactive outreach to customers, creating upsell opportunities and ensuring high customer retention rates.

Palmetto, Georgia, United States

●Spearheaded store operations while overseeing 10 employees and ensuring effectiveimplementation of company policies, contributing to a 25% in-store performance metrics alignedwith project management principles.●Managed financial operations, including petty cash management and budget reporting, ensuring accurate record-keeping and adherence to financial policies and procedures.● Orchestrated the successful rollout of multiple store-wide initiatives, including seasonalmerchandising resets and promotional campaigns, demonstrating strong project coordinationand management skills that increased foot traffic by 30%.●Trained and mentored employees, improving team performance by 15% through targeted coaching and development plans.● Enhanced inventory management system, resulting in a 20% reduction in overstock and a 5%improvement in sales through strategic planning and coordination with supply chain partne

Bachelor'S Degree, Project Management

Associate Of Science - As, General Studies

Activities and Societies: Art Club, Drama ClubComprehensive education, Flexibility, Interdisciplinary approach, Diverse career paths.

Certificate, Sales Operation, 98

•Created and managed a project schedule model using Asana. •Built a project budget using Google sheets; tracked the difference between.

Bachelor Of Science - Bs, Project Management