Nehme Saade Email & Phone Number

Saudi Arabia

Campbell, Ca, Us

Austin, Texas, Us

Handling strategic accounts part of Thales Access Management business line.

Campbell, Ca, Us

• Understood, strategized, executed, penetrated and successfully drove Barracuda's growth in the region• Developed and managed the distribution channels• Led and developed the sales team

San Bruno, California, Us

• Sold NavLink products and services directly and/or through NavLink telco partner to reach the quarterly and annual sales and gross margin objectives.• Managed named accounts and developed and implemented account plans.• Built and maintained relationships at all levels within the customers’ organization.• Understood and developed customers’ requirements and capitalizing on opportunities to promote the products and services.• Developed and presented business and technical proposals for potential and existing customers (upgrades, enhancements, new applications).• Properly maintained the CRM/funnel and completed all steps required in order for the closed sales to be entered properly in NavLink and/or the telco partners various systems (CRM, Billing…).

San Bruno, California, Us

• Sold NavLink products and services.• Identified, selected and qualified target customers in the Saudi market.• Made the appropriate presentations to potential clients. • Conducted extensive follow-ups with customers to close sales and to uncover additional opportunities.• Presented the services to potential customers.• Followed up on opportunities, replied to customers' questions or formal RFPs.

San Bruno, California, Us

• Handled the implementation of multipe large scale MRS (Managed Router Service) projects: circuit activation, site readiness, MRS equipment installation and configuration.• Achieved project objectives, ensuring completion in a timely and cost effective manner.• Dealt tactfully and effectively with difficult customers.• Analyzed problems and anticipated project needs.• Coordinated work activities of a multi-discipline team.• Developed and delivered procedures and progress reports to higher management.

San Bruno, California, Us

• Handled the implementation of small to medium scale MRS projects.• Provided expertise to clients on appropriate IT solutions that would address their key business needs.• Handled day-to-day MRS customers' escalated issues and enhancement requests.• Maintained, updated and improved the MRS monitoring and management tools (MRTG, CA Spectrum, RSA Authentication Manager, ARCserve Backup, NTP, ESX VMWare …).• Demonstrated effective and consistent technical support.• Participated in 24x7 on-call escalation rotation.

• Assisted the network department in the planning, expansion and configuration of the ISP’s infrastructure.• Designed and implemented connectivity solutions for new and existing corporate customers.• Provided technical support to corporate customers.• Handled escalated problems.• Monitored critical corporate links (leased lines, wireless and DSL links).• Managed the field support team.

• Provided support to Corporate DSL customers over the phone.• Configured DSL modems.• Investigated and solved DSL problems.• Participated in 24x7 shift rotation.