Neil Baker Email & Phone Number

Round Rock, Texas, US

• Directed a global team of 45, including 2 managers, prioritizing coaching and mentoring of team members to continue to strengthen a high-skilled team.
• Developed end-to-end self-service BI capabilities, improving descriptive and predictive analytics.
• Managed CRM infrastructure transitions, ensuring data integration, particularly with Salesforce Lightning.
• Collaborated with cross-functional teams across IT, Finance, Sales, and Engineering to support operations.
• Managed ad-hoc requests by creating and presenting unified data reports for executives for clear decision-making.
• Built scalable self-service dashboards and data pipelines, driving process improvements and automation.

Round Rock, Texas, US

• Transformed a regional team of 18 into a global team of 40, expanding ownership to include all Dell businesses.
• Pioneered the creation of self-service dashboards, OLAP cubes, and data pipelines, evolving technical skills to support the company’s analytics infrastructure.
• Empowered executive decision-making by analyzing data, presenting data, and communicating recommendations.
• Led data integration during acquisitions like the Dell/EMC merger, standardizing critical metrics and processes.
• Ensured internal customer success by proactively identifying and implementing improvements.
• Facilitated CRM evolution across multiple different systems, optimizing data delivery.

Round Rock, Texas, US

Round Rock, Texas, US

Round Rock, Texas, US

Round Rock, Texas, US