www.axowa.comThe founders of Axowa have been involved in sales, marketing & customer experience management since 1997. Building winning solutions across many industry sectors is a challenge we happily revel in.We can’t help but enjoy the buzz of getting it right!Data & Lead Generation ServicesWe have always been well known for setting up large telemarketing teams around the globe which meant we needed to buy a lot of leads. Our lead vendors started asking us for advice as to which were the best leads for their clients. They liked our advice as we had a different perspective on what did and didn’t work in the real world. Over time, we found ourselves being the ‘go to’ people for many data agencies and end clients for buying their leads!Live Agents, Inbound/Outbound & SupportOur ‘live agents’ journey started a very long time ago and took us all over the UK, Ireland, USA, Australia, South Africa, India, Israel and the Philippines. Yes, we have lots of airmiles! Most of the campaigns we manage are built from the ground upwards taking care to comply with all regulations, document process flows and most importantly deliver a solution within budget! We can manage the full campaign or part of it such as thrid party quality checking and campaign analysis.

Business Shapes specialises in building online solutions for a myriad of professional services. Our proprietary software makes it possible for professionals to have their own web space, grow their own community and feature the services they offer. All integrated with great social media tools!

Classes A2Z focuses on giving teachers, coaches and instructors a platform to market their classes and courses, connect with their current students and give recognition to students for their achievements.Each member gets their own web space, the ability to build a following and tools to praise their students!

DRINT Consulting acted as a global partner and consultant to clients in the capacity of BPO Trouble Shooter, Compliance Enhancement and Customer Acquisition Specialist. The main roles included either working with the client’s existing BPO partners in such a way to check and implement compliance requirements, increase sales and or find solutions to a multitude of campaign specific shortfalls. Clients also contracted DRINT Consulting to locate new BPO partners to work with the client. In most of these contracts, DRINT Consulting set up the whole campaign with the BPO on behalf of the client and then handed over day to day running of the campaigns to the client’s own employees once KPI’s were being met.VerticalsEnergy, Insurance, Telecoms and ClaimsCountriesIndia, Pakistan, Philippines, Dubai, Israel, USA, Southern Ireland and Puerto Rico

• Solely responsible for writing all process documents and implementing new compliance standards across all departments within Atlantic Electric and Gas to comply with the first AES (Association of Energy Suppliers) audit, which resulted in an unconditional pass moving Atlantic Electric and Gas from the worst performing in the industry to one of the top performing for compliance.• Headed the introduction of the newly commissioned EnergySure Face-to-Face industry selling guidelines and completed the task of ensuring all 210 employed and contracted personnel completed their NVQ Level 1 within 6 months of its inception.

This sales and marketing company worked with leading energy suppliers in the UK and acted as their outsourced sales and marketing partner in exclusive post code areas throughout the UK. Our strengths were face-to-face, concessions and quality verification.• Developed and implemented all back office processes, recruitment, training and management modules for this SME to support 5 satellite offices with a total sales force of 280.• Won the Virgin Energy exclusive sales contract in specified regional areas through building proven case history on Face-to-Face as a new route to market for the group.