Head Of Strategy Planning And Continuous Improvement
Current
Oct 2024 - Present
AeroLeads people directory · profile
Neil Bates Email & Phone Number
Driving value-driven change through being curious and challenging
at
London City Airport
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Driving value-driven change through being curious and challenging
Location
United Kingdom, United Kingdom, United Kingdom
Who is Neil Bates? Overview
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Quick answer
Neil Bates is listed as Driving value-driven change through being curious and challenging at London City Airport, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Neil Bates.
Neil Bates previously worked as Head of Strategy Planning and Continuous Improvement at London City Airport and Service Optimisation Owner at Lloyd'S. Neil Bates holds Meng, Aerospace Engineering from University Of Bristol.
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Email format at London City Airport
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London City Airport
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Profile bio
About Neil Bates
My role at Lloyd’s of London is to enable its Design and Transformation Management Office to take a foundational step in improving Lloyd’s process maturity and to perform a critical assessment of its tooling needs. Alongside this, I am responsible for identifying and driving process optimizations on small to medium quick-wins, thereby improving business function efficiency.I have over 20 years of experience in creating strategic solutions covering Business Process, Automation, and Continuous Improvement, advocating the application of proven change techniques across a broad project landscape.As a process expert with experience in various industries (Insurance, Retail, Aviation, Manufacturing, Construction, Logistics), I am an experienced and versatile individual, able to navigate through complex organisations and regulatory bodies to deliver change.
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14 roles · 26 years
Neil Bates work experience
A career timeline built from the work history available for this profile.
Service Optimisation Owner
Mar 2024 - Sep 2024
Head Of Supply Chain And Strategy
Jun 2023 - Jan 2024
Head Of Service Optimisation
A member of the leadership team accountable for delivering part of our business strategy; alongside this I am responsible for growing our internal improvement capabilities and improving overall performance across Process, Data and Insight, Route planning (Last mile) and Customer Services.
Jun 2021 - Jun 2023
Coach (Job Plus)
As an addition to my day to day role I Coach individuals in the Partnership.
Jan 2018 - Jun 2021
Business Process Architect
Engaging and partnering with senior stakeholders across the Partnership to encourage process ownership and process change. Current primary role includes managing a team of process analysts to drive process change across the Partnership.This team is part of the Partnership’s effort to introduce process automation to drive value generation and reduce our.
Mar 2014 - Jun 2021
Business Change - Organisational Design
May 2013 - Mar 2014
Business Change - Multichannel Capability
Aug 2012 - May 2013
Commercial Operations Development Manager (Tesco Direct)
Leading change on medium term, but large scale, commercial projects in a growing part of the company, Tesco Direct. Champion a balanced use of Lean six sigma to structure work in order to deliver results.Key achievements:Delivered a strategic growth in our range to meet the needs of our customerManaged the overall review of pricing policy and price.
Jan 2011 - Aug 2012
Senior Baggage Analyst
Apr 2010 - Jan 2011
Process Engineer
Internal consultant for the Capital team providing expert advice and governance for various Security and Wayfinding projects.
Sep 2005 - May 2010
Solutions Deliverer
Mar 2008 - May 2009
Assistant Project Leader - Clc
Provided direction and governance for an operation delivering consolidated logistics support to all capital projects whilst continuing to support the completion of Terminal 5, maintaining the operational and fixed costs against the agreed budget.Key successes included transitioning the site and operation from a Terminal 5 subsidiary to a self-contained.
Oct 2005 - Mar 2008
Analyst
Trw
Worked on team based, task focused projects lasting between 2 and 6 months including: Redeveloping the department layout (without ceasing production) to deliver increased product flow efficiencyDeveloped a fault analysis system for the department that led to a company-wide implementation of the system.Delivering 'Total Quality Management' (TQM) workshops.
2000 - 2003
~3 yrs
1 education record
Neil Bates education
-
University Of Bristol
FAQ
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What company does Neil Bates work for?
Neil Bates works for London City Airport.
What is Neil Bates's role at London City Airport?
Neil Bates is listed as Driving value-driven change through being curious and challenging at London City Airport.
Where is Neil Bates based?
Neil Bates is based in United Kingdom, United Kingdom, United Kingdom while working with London City Airport.
What companies has Neil Bates worked for?
Neil Bates has worked for London City Airport, Lloyd'S, Milk & More, John Lewis Partnership, and Tesco Plc.
How can I contact Neil Bates?
You can use AeroLeads to view verified contact signals for Neil Bates at London City Airport, including work email, phone, and LinkedIn data when available.
What schools did Neil Bates attend?
Neil Bates holds Meng, Aerospace Engineering from University Of Bristol.
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