Neil Beveridge Email & Phone Number

Royal Tunbridge Wells, Kent, United Kingdom

Implementation of company EPOS systems into customers sites taking into potential problems with customers IT infrastructure. 2nd line hardware & software help desk support on Windows and Mac.The go to person for complaint resolutions to attend customers sites to get to the bottom of issues and get them resolved as quickly as possible due to my extensive IT knowledge and critical thinking.Supporting the company sales team in and around the UK, The Republic Ireland and the Channel Islands with technical support and demonstrationsCo-ordinating clients ideas on the companies feature request forum and feeding them back to the development team.

Crawley, West Sussex, United Kingdom

This was the new company name for Integrity Software after a management takeover/ buyout

Marlow, Buckinghamshire, United Kingdom

Project managed the implementation of complex deals of the company’s salon based software into customers sites.Was the corporate account training consultant dealing with the company’s most high profile customers like: Nicky Clarke, Charles Worthington and the Rush group.Responsible for the rollouts to European sites. This involved travelling to sites to be their dedicated contact and as well as training business partners team members on supporting, selling and training new and prospective clients on the different company software products.

Crockham Hill, Kent, United Kingdom

Part of a team of engineers that built, configured then installed and maintained the company’s EPOS systems across the UK, The Republic of Ireland and The Channel Islands.1st and 2nd line support in the company’s help desk. Involving Windows OS’s, networking, Microsoft Office and various peripherals

Royal Tunbridge Wells, Kent, United Kingdom

Responsible for the company’s day to day IT issues including threat management, the company’s file servers, web servers and mail servers and managing their data backups, internal network management and I contributed to the design and installation of the new company network Managing the implementation of systems, from building to required spec, testing, quality control through to final sign off.