Provide Tier 1 technical and administrative support for site (Campus) based Voice, Video and Data Systems.DUTIES AND RESPONSIBILITIES:  *Manage setup, installation, configuration, updates, and upgrades of campus labs and wireless carts.*Assist with installation and provide problem resolution for end user voice and telecommunication equipment.*Assist with maintaining and problem resolution of wired and wireless network infrastructure which supports voice, video and data operations.*Install, configure, update and upgrade software and test operations in campus environment.*Install, maintain, repair, update and upgrade new and existing technology equipment and peripherals as required.*Manage desktop security applications and maintain security software on student desktop machines.*Instruct/train district personnel on proper procedures of operation of district network software and equipment.*Manage procurement, deployment, and inventory of technical equipment.*Complete written record of every service call or repair.

Authored knowledgebase articles, maintained document repositories, assisted in global field communications and generated program-wide metrics and reporting for use by VMware employees in the field.

* Training of new employees in the CNC department* Developing and troubleshooting of new programs for standard and special tooling* Assist with production and efficiency in the department* Repair or rebuild machines and robots that are highly integrated.* Quality control for the department.* Repair and calibrate robotic hardware