Neil Cavanaugh Email & Phone Number

Portland, Oregon, United States

Managed multiple Major client accounts, including those generating over $500 million in annual revenue, ensuring customer satisfaction and addressing product needs. Identified opportunities to sell new products, contributing to client growth and continued satisfaction. Developed and managed Excel spreadsheets to track and organize hundreds of client machines across multiple locations, enabling quick access to machine details for efficient troubleshooting and relocation.Maintained strong client relationships by consistent communication and providing personalized solutions to enhance the customer experience. Collaborated with internal teams to resolve any product-related issues and ensure timely delivery of services.

Hillsboro, Oregon, United States

Managed automotive repair quotes by utilizing a CRM to draft and transmit quotes. Effectively organized quotes for quick retrieval, ensuring seamless customer service while maintaining communication with technicians and parts suppliers. Coordinated the daily schedules of automotive technicians by assigning jobs based on their skill sets and availability. Regularly monitored progress to ensure tasks were completed on time, addressing any delays to maintain workflow efficiency and optimize productivity.Managed accounts to ensure adherence to payment plans and monitored account activity to identify and resolve any discrepancies. Maintained accurate records and communicated effectively with customers to address overdue accounts.

Hillsboro, Oregon, United States

Hillsboro, Oregon, United States

Hillsboro, Oregon, United States