Neil Curtin Email & Phone Number

Epsom, Gb

London, England, United Kingdom

• 1st and 2nd line support as part of a 3 person IT team for 250 users, 99% remote.• Complete endpoint replacement of 250 laptop.• Assisting in domain migration of hardware, user profiles and M365 tenant after company acquisition.• First contact for all ticket, email and Teams enquiries.• Hardware procurement, setup and support.• J/M/L including laptop, AD user account, software and phone.• Remote support, management and deployment.• Patching, changes and software / hardware installs using remote control, Ivanti and SCCM.• Procurement, managing and updating of software applications.• Identifying, researching and documenting of formal Change Requests for Tech Review, and the implementation and report back of changes.• Researching and presenting software for InfoSec approval.• Assisting in obtaining Cyber Essentials and Cyber Essentials Plus certification and recertification by maintaining and updating of software f all users to conform the CE.• On site support where necessary to complete new office setup, IT cabinet works and user assistance.• Escalation of support to 2nd line, 3rd line and vendor support where necessary.• Covering team members while unavailable.• Creating and testing documentation.• Assisted in DR after major IT security breach which required the rebuilding of all servers.• Received special commendation at 2022 WSP awards for receiving the most Thank You nominations in 2022.

Burgh Heath, England, United Kingdom

Replenishing stock on supermarket shelves and helping customers find items they are looking for. Got to pay the bills doing honest hard work.

Ixopo, Kwazulu-Natal, South Africa

Management of 45 farm staff across 2 sites including labour relations, disciplinary code and training to maintain standards of quality in milk production and animal health.1000 Cows in milk, 300 dry cows, 300 heifers (+12 months) and 500 calves (0 day to 12 months)Friesland (Holstein) and Friesland/Jersey cross.Pasture and TMR based.Procurement, installation and support of all IT equipment and training of staff on IT systems. Implementation and maintaining of computerised systems for records of milk production, milk quality, land usage monitoring and recording and animal husbandry.Implementation and maintaining of IT infrastructure including connectivity, networking and cloud connectivity, pc procurement, maintenance and repair, in vehicle GPS and monitoring hardware, cellular communications and electronic automation.General mechanics, irrigation and pumps, and pasture management.

Donnybrook, Kwazulu-Natal, South Africa

Administration and management of all farming operations for a staff compliment of 25.Friesland (Holstein), Jersey and Friesland/Jersey cross.300 Cows in milk and 100 dry cows.General mechanics, irrigation and pumps, animal husbandry, labour relations, pasture management.Maintenance of data capture systems and records, and maintenance of pc’s and connectivity.

Donnybrook, Kwazulu-Natal, South Africa

IT System managementGoods receiving and ordering

London Area, United Kingdom

Headed the IT Department for one of the United Kingdom’s top 10 architectural firms, reporting directly to the Directors and Associates on a senior management levelAdministration, maintenance and development of a Windows 2003 Active Directory domain serving 90 client computers (local and remote)Responsible for all aspects for the IT assets from procurement, management and implementation through to identifying and resolving short comings and potential problems1st, 2nd and 3rd line support for company users and external clientsHolder of and responsible for the IT Best Practice Manual (ISO9001)Responsible for the training of users where new systems were put in place and where specific shortcomings were identified in user IT knowledge.Key technologies managed include:• Windows Server 2000 / 2003• Windows 2000 / XP / Vista / Mobile• Microsoft Exchange 2003• Microsoft ISA Server 2004• CA ArcServe 11• Sophos EM Anti-Virus and PUA• Microsoft (Sybari) Antigen Exchange Anti-Virus• Microsoft SharePoint Services 2 /3• Microsoft Office XP / 2003 / 2007• AutoDesk AutoCAD 2005 / 2006 / 2007 / 2008 (Full, LT and ADT)• AutoDesk Buzzsaw 6 / 7 /2007• Netscreen VPN

London, England, United Kingdom

Completion of various IT projects on a contract basis:Building custom computers and Installation of new computers and Structured cablingCreation of bespoke Access databases

London, England, United Kingdom

Maintenance of server, installation of client computers and software, backups and cablingKey technologies managed include:Windows Server NT / 2000Windows 98 / 2000 / XPTrueNorth eMail ServerMicrosoft Exchange 2000Sophos Anti-VirusMicrosoft Office 97 / 2000 / 2003

London, England, United Kingdom

Assistant Store Manager for a high street computer retailerAdvising customers on various computer systems and matching their needsTraining of junior staff members in IT technology, customer relationship and selling techniquesGeneral office administration duties

Bulwer, Kwazulu-Natal, South Africa

August 1995 – September 1999Estate Manager for ±9000ha (4800 planted) of timber farmsDrawing up and managing of budgets and work plans of all plantation activities for ± 80 labourers and contractorsSilviculture, conservation, professional hunting, fire fighting, health and safety, running of cottages, liaison with local communities and Forestry Stewardship Council

Babanango, Kwazulu-Natal, South Africa

Chief forester and chainsaw mechanicManagement of Silviculture and Harvesting operations for a forestry contractor with ±150 labourers, administration, fire fighting, health and safety, and labour relations

Howick, Kwazulu-Natal, South Africa

Practical training in Silviculture, Harvesting, fire fighting, labour relations, and conservation

New Hanover, Kwazulu-Natal, South Africa

Practical training in Silviculture, Harvesting, fire fighting, labour relations, and conservation

Durban, Kwazulu-Natal, South Africa

Chef and Shift Boss for Officers, N.C.O.’s and Airmen’s Mess at Air Force Base DurbanServed in the operational area in South West Africa/Namibia

National Diploma Forestry, Forestry

Matriculation, English, Afrikaans, Maths, Biology, Geography, Accounting, Pass With University Entrance