Developed and diversified customer portfolio by offering comprehensive solutions, including industrial control systems, engineered assembly, vision systems, and robotic automation. Enhanced business relationships by identifying and fulfilling clients' unique needs in various industries, such as automotive, chemical, food and beverage, consumer products, construction, and metals processing. Implemented strategic sales initiatives to expand market reach and foster new business opportunities. Partnered with cross-functional teams to ensure project deliverables meet client specifications and company standards. Conducted in-depth market analysis to anticipate industry trends and align product offerings with customer demands. • Secured new clientele outside the automotive sector, broadening the company's customer base and reducing industry-specific risk. • Boosted revenue with existing clients by reintroducing the company's comprehensive integration capabilities. • Generated additional revenue streams by launching "emergency/on-call demand" services, meeting urgent client needs. • Built lasting business relationships through active listening, strategic thinking, and a customer-focused approach. • Sustained organized and efficient project management while ensuring timely delivery and client satisfaction.

Established and expanded client relationships within the industrial MRO aftermarket across Tennessee, Arkansas, and Mississippi while focusing on CNC machining, robotics, motion control, and process automation. Engaged with a diverse set of decision-makers, including C-level executives, purchasing managers, maintenance managers, engineers, and integrated suppliers to promote a vast array of new/refurbished equipment, parts, repairs, and field services. Devised strategic sales plans to penetrate market segments and maximize coverage of over 200 OEM brands, such as Fanuc, Siemens, ABB, Allen-Bradley, and Mitsubishi. Kept thorough knowledge of industry trends to advise and influence customer purchasing decisions. • Grew new customer base by 20% during the Covid-19 pandemic and demonstrated resilience and adaptability in challenging market conditions. • Partnered with the service manager to decrease equipment repair turnaround times and introduce same-day pickup and/or delivery options. • Provided technical consultations and solutions tailored to client needs, ensuring an in-depth understanding of TIE's product offerings and service capabilities. • Raised robotic field service opportunities within the territory by 15% YoY and supported the company's growth and service expansion. • Increased client engagement by providing organized, efficient, and strategic solutions to complex automation challenges. • Fostered team collaboration to drive customer-focused initiatives and deliver high-quality service experiences.

Penetrated manufacturing and finished goods supply chain markets and established a robust client base for Universal Robotics, Inc. Nurtured new accounts by strategically identifying prospects and coordinating sales presentations. Specialized in promoting a comprehensive suite of artificial intelligence and machine learning software solutions along with advanced Neocortex G2R work cells. Managed complex sales cycles and aligned product offerings with client needs to drive business growth. Ensured strict adherence to the company's value strategy to retain competitive positioning and pricing integrity. • Secured significant order for 60 G2R units, generating $4.9M in revenue within the first quarter. • Streamlined sales call schedules while optimizing territory management and customer engagement. • Improved product knowledge among clients to facilitate informed decision-making as well as foster trust. • Contributed to product development feedback loop and ensured offerings met evolving market demands. • Partnered with cross-functional teams to deliver tailored solutions while raising customer satisfaction and retention.

Managed and expanded customer base across five states by Engaging with local branch service offices to ensure comprehensive support and service delivery. Consulted with the integrated solutions division to engineer and implement customized weighing, measurement, and vision inspection solutions for key accounts. Developed and sustained strategic relationships with +50 OEMs, ensuring a diverse and high-quality product portfolio for clients in precision measurement, industrial weighing, and process automation. Identified and targeted seven key industries and positioned supplier products/services to meet specific market needs. Retained consistent gross profit margins by focusing on value-added services and strategic pricing models. • Increased YoY revenue by 15% through effective customer consultations and driving OEM engineering specifications. • Sustained gross profit margins between 30% to 35% by tailoring solutions to meet customers' application requirements. • Managed and grew client base in Tennessee, Alabama, Mississippi, Arkansas, and Georgia to enhance regional market presence. • Fostered strong partnerships with over 50 OEMs to diversify offerings and meet client demands. • Cultivated expertise in seven target industries, including automotive, aerospace, chemical, consumer products, energy, F&B, life sciences, as well as mining, and enabled precise alignment of supplier products with industry-specific needs.