Works under the general supervision of a supervisor, communicates policies or procedures to staff and has input into planning and policy development. Work requires considerable analytical skill and the ability to plan and coordinate tasks to completion.

 Effectively manage the systems in place to deliver superior service Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations Ensure appropriate performance management of colleagues in accordance with company standards, policies and procedures. Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities Maintain a constructive, harmonious and communicative working relationship with all supporting departments Ensure financial reporting is maintained and accurate Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets Promote and develop a culture of environmental awareness and responsibility Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas Inspect menus, cutlery, linen, china, and glassware & equipment/tools on a regular basis ensuring they are clean, well maintained and consistent