Neil Fleming Email & Phone Number

Fort Worth, TX, US

Reston, VA, US

• Lead and tailor an Agile/Kanban approach to create an Integration Center of Excellence (COE) for APIs at TSA
• Annual cost avoidance of $1.275 million utilizing Mulesoft

Reston, VA, US

• Led a multi-million-dollar project for managing medical evaluations for Uniformed Services Commissioning Programs
• Utilized end-user stakeholder workshops in an Agile/Scrum environment, delivering it on-time and on-budget with high customer satisfaction

Dallas, Texas, US

• Led the Salesforce Infrastructure Project for a 1500-person instance, successfully implementing an enterprise-wide customer data mastering and governance project
• Drove 240% reduction and consolidation in data duplication across the enterprise

• Implement New Salesforce Infrastructure for 7-11
• Generated $2.4M in annual savings through the implementation of Salesforce with a focus on Sales Cloud and Contract Lifecycle Management (CLM)
• Facilitated Design Thinking workshops and rapid prototyping within an Agile framework to rapidly deliver project success

Somerville, Massachusetts, US

• Internal Business Systems Management
• Implemented and maintained the company’s internal business systems suite (including Salesforce, FinancialForce, InsightSquared).
• Led workshops to rapidly create and adapt technology stack to evolving C-level needs
• Managed a suite of tools encompassing all aspects of Professional Systems Automation, including lead generation, cash flow, project management, reporting, staffing management, accounting, and revenue recognition
• Increased efficiency by 250% by connecting sales pipeline data with project staffing projections, improving overall visibilityDirector of Project Management
• Led key account project implementations in healthcare focusing on custom projects

Acton, MA, US

• Director of Professional Services 2008-2010
• Ran Lumigent’s professional services organization providing product implementation services for privileged user and database auditing solutions
• Drove 105% increase in services revenue by improving delivery methodologies and increasing client satisfaction and increased staff utilizationDirector, Project Management Office (PMO) 2006-2008
• Directed the key projects for Lumigent’s professional services organization, accounting for $4M/year
• Established PMO for the Professional Services team
• Reworked internal business tools and processes, including financial accounting, project & time management, Salesforce, increasing overall efficiency and reducing administration time by 33%

Austin, Texas, US

• Led the Division to achieve the delivery of multi-million-dollar solutions for the telecommunications, health care and financial services verticals.
• Managed multiple international, large-scale project implementations, all of which were completed on-time and on-budget.

• Supervised a staff of 33 in all aspects of Instaphone’s country-wide IT infrastructure, over 22 locations.
• Implemented the first data warehouse project (Oracle) within the parent telecommunication group.
• Re-engineered mission-critical billing system to Y2K compatibility within a tight 3 month timeframe.

• Director of Delivery
• Implemented design Thinking project delivery methodology
• Directed large-scale projects and facilitated the corporate strategic penetration into the large-scale MIS project consulting market
• Spearheaded the creation of Breakaway’s proprietary software design and development process, leading to significant contributions to the success of the IPO release.
• Directed Breakaway’s largest projects, including those at Onyx Software, The Forrester Group, Giga Information Group, and Citizens Bank.

Boston, MA, US

• Work included;
• World-wide implementation of a sales compensation system for Digital Equipment Corporation
• Design project for Fleet Bank's (precursor to Bank of America) Homelink on-line banking software
• Derivatives risk management system for Sonat
• Retirement systems for Fidelity
• The MECare system for the State of Maine

Csm, Agile

Bachelor Of Commerce - Bcom, Accounting And Business/Management