Neil Glock Email & Phone Number

Zurich, Zurich, CH

Zurich, Zurich, CH

Responsible for managing the security operations tools and team that operate, administer, maintain & serve as subject matter experts on security tools including but not limited to:- Vulnerability management tools- Antivirus & endpoint protection tools- Application Security tools- Data Leakage Prevention tools

Zurich, Zurich, CH

Working in a Global IT Security team with 500+ security professionals. My current role is working as an Operations Technical Lead responsible for implementing, operating, and administrating security tools including but not limited to: identity and access management tools, antivirus and endpoint protection tools such as SEP\Crowdstrike, network security.

Amsterdam-Duivendrecht, North Holland, NL

UK Project lead, which involved leading projects through the whole lifecycle and to provide technical expertise on all aspects of project work. To assess IT requirements and cost effective solutions, implement solution using effective project management, reporting and procedural documentation for project completion.Leading a project refreshing hardware and.

Armonk, New York, NY, US

The role required supporting companywide users, software and hardware. Testing software such as Lotus Notes, SAP, Office 97\XP, SAV, PC Anywhere and a large number of miscellaneous and in-house applications (500+).Working in a team of 20 people at all levels of technical ability and age range, meeting department objectives and SLA’s. This required.

Zurich, Zurich, CH

The positions primary duties were to deal with incoming calls, emails and online requests from the UK. This consisted of a team of 20 people taking an average of 1000 daily calls. The role was extremely demanding and customer focused to meet service levels on a daily basis.Promoted to second line support which dealt with escalations, major issues, problem.