Neil Gutteridge Email & Phone Number

Swindon, England, United Kingdom

- Accounts reconciliation for all payments received into Cartus’ European bank accounts.- Liaising with both UK-based and international customers concerning unapplied payments; written and verbal communication in English, French and German.- Managing the collection of aged debt from multi-national clients.- Liaising with international divisions within Cartus in order to resolve billing queries.- Investigating historic reconciliation issues, issuing refunds and debit memos where appropriate.- Managing the allocation of payments into conflicting IT accounting systems.- Providing training and support for colleagues in my team and Management Accounts using the various IT systems.- Compiling a suite of monthly reports for the EMEA region for the Senior Leadership Team including the Finance Vice President to a strict deadline.

Swindon, United Kingdom

Senior administrative position working for an electric heating company in Wiltshire.My role includes regular contact in German with our German supplier; this includes placing orders, resolving order issues and resolving problems of supply. A diplomatic approach has led to very good relations with our main supplier.My role also includes supporting the business with a range of duties including collating and placing customer orders, regular data analysis, stock control and regular contact with customer before and after they have purchased the product.

Signal Point, Swindon

Senior Administrative duties including:-- controlling work flows for the team including ensuring that our team meets its daily deadlines, ensuring the we meet our client's Service Level Agreements through outstanding Key Performance Indicator Levels.- producing reports through excel for management and the Business Controls Team. I also provide analysis on weekly data and information - producing analysis that will inform the way I control our work.- ensuring that analysis and data produced is of a high quality and accurate standard given that the data will inform management decisions and will partly feed into people's monthly 121s and appraisals.- processing activities including stock transfers, deal trades and other servicing tasks in a regulated and pressurised (to deadlines) environment.- ensuring that all staff have the right amount of work, that they are on task and that they are happy and trained to complete the type of work that they are completing.

Calne, Wiltshire

- teaching French and German across the age an ability range (11-16 years)- planning, marking and recording to inform the way I teach each lesson.- liaising with senior management in pastoral care at the school.- speaking to parents constantly and also meeting and reporting to parents periodically to inform of progress.

Swindon, United Kingdom

- teaching Spanish, French and German across the age an ability range (11-16 years)- planning, marking and recording to inform the way I teach each lesson.- liaising with senior management in pastoral care at the school.- speaking to parents constantly and also meeting and

Swindon, United Kingdom

- processing stock transfers, updating clients, dealing with queries and placing trades.- working in a regulated enviornment including completing all required regulatory courses when required.- demonstrating excellent attention to detail to complete and check all transactions processed using agreed procedures.

Ba (Hons), French And German

Activities and Societies: - Study of translation, speaking, essay writing, summary of text and listening comprehension in the target.

As Level, Spanish

GCSE in Spanish / AS Level Spanish

A-Level, French And German

A-Levels in French and German

Gcse

Grades French & German (A*) Mathematics, Core Science, Further Science, English Language, English Literature, Geography, Home Economics (C)