Neil Hames Email & Phone Number

Solihull West Midlands

Improve Consultancy was established to provide support for organisations that are looking to grow either their sales, turnover or their people. We deliver Training Programmes for Management in leadership, strategic analysis, inspiring people and managing sales performance. As well as offering tailored training programmes for sales teams and individuals, Improve Consultancy also offers support for organisations who do not have sales teams or have minimal expertise in business development. By working in a capacity of Business Development Consultants, we offer an outsourced lead development and lead conversions service, Provision of a sales resource that introduces and executes business relationships and partnerships between the perfect customers for our clients. We help businesses across the UK to improve results through business consultancy, delivering real world Sales Training, Management Training and fulfilment solutions for specific needs.. We are business consultants that provide coaching and training and digital marketing strategies with the emphasis on “imPROVE"​. We pride ourselves on our informal approach to growing your business and your people and providing return on investment.Every business or individual can improve through Knowledge, Attitude, Skills or Habits. We improve businesses and individuals across these four areas impacting upon skills, ability, mindset, sales results, performance, marketing and growth. We pride ourselves on our informal approach to coaching to get the best out of people and the market. We work with you to deliver positive change through. We boast over 20 years experience and results delivery in, Sales, Sales Management, Coaching, Leadership, Digital Media, Advertising and Marketing.

Dubai, United Arab Emirates

Working with and supporting McCormack Properties with the sales, Purchases and Lettings of Real Estate in Dubai. The main aim is to source and introduce both Commercial and Residential Clients to invest in the purchase of property in Dubai and the United Arab Emirates, converting a higher percentage of potential buyers into clients.

United Kingdom

In the capacity of business development and sales, introducing and helping to broker Nexsys-One’s cloud-based enterprise software and extensive Software-as-a-Service (SaaS) suite that is utlilsed across multiple industries, but mainly Telecom, Renewable Energy and Public Safety. The role is to develop and convert opportunities with Tower, Wireless and other Telco’s across both Europe, South America and Asia. Nexsys-One manage your Networks from one interface. Deployments, maintenance, task management, tower sharing, asset management, Incident management and competence development are made easy via NEXSYS-ONENEXSYS-ONE was designed to tackle the most challenging complex telecom services. Over the years whilst deploying or operating networks, we have captured in NEXSYS-ONE the solutions to various common process failures, bottle necks or communication issues. All modules transmit and receive critical data to address and resolve these common failures. In today’s Telecom's industry, the differentiation from advanced deployment or operational excellence comes from the way we track and report our activities. Driving your core processes via NEXSYS-ONE will help you achieve such excellence. Internet of Things(IoT) SolutionsAsset Life Cycle Management Repair Management Safety Management and Assurance PlatformFacility Management SystemIntegrated Access ManagementProject Management control HR Competence Development SolutionsCompetence Management Site Monitoring and controlTower sharing Management Quality ManagementWork force ManagementTask ManagementHelp Disaster Incident ManagementCitizen help apps Emergency Services Dispatch appsControl center applications

United Kingdom

Improve Garden Buildings provide outdoor structures and buildings to commercial buildings and homes. Our Garden Offices, Studios and Gyms provide the solution to home working and well-being for individuals and businesses. With the increase in the number of people who are being forced to, or choose to work from home, our Garden Buildings provide a professional, comfortable environment that helps to reduce the distractions and interruptions, solve home space challenges and also add value to the worth of your home and make it more desirable for future marketing. The buildings are fully treated and insulated and deliver real value for money. We have a variety of buildings to suit individual needs and we will work with you to deliver bespoke solutions. Our buildings are perfect to help businesses who are looking for solutions to help them to continue to operate within the current climate and restrictions that are in place. They will provide additional buildings for meetings, visitor appointments and additional operational space to social distance. They will also allow for employees or self employed individuals to continue to operate from home and have client appointments and meetings.

Solihull

LEADERSHIP TRAINING - I currently work in tandem with a team of associates for Management teams delivering training workshops throughout the UK and the world such as Leadership, Performance Management, Recruitment & Retention, Coaching Skills, Conflict Resolution, Team Development and Change ManagementRUNNING OUR ASSOCIATE NETWORK - As an authorised distributor for the TRACOM Group, I look after the associate network for their SOCIAL STYLE Products in the UK along with the day to day management of our own trainers who can be delivering training throughout the world.TEAM DEVELOPMENT and COMMUNICATION TRAINING - Through a range of profiling tools such as SOCIAL STYLE, Belbin, MBTI StepI, & StepII, CPQ, and SDI, we specialise in developing a high performance team culture in organisations.

SALES AND SALES MANAGEMENT TRAINING - Delivery of a range of in-house and open sales training programmes for this leading sales consultancy that has been trading since 1994 including Sales Management, Key Account Management, Negotiation Skills, Advanced Selling and Presentation Skills.SALES DEVELOPMENT – Working with experienced sales teams to improve their effectiveness in dealing with Key Accounts, behavioural profiling, moving to a more consultative sale and in dealing with difficult customers and challenges.

East England

Working for Yell as as a Senior Sales Manager with great leadership and people skills, I have continually produced excellent business results in various roles whilst still maintaining a very high degree of professionalism and interpersonal skills. Responsible for achieving targets, by coaching, developing, motivating & supporting my Consultants / Executives indirectly. A key part of my role is to share the strategic direction of the business, demonstrate leadership, and act as a role model to support the company values across the area for which I am responsible. I inspired my teams with a commitment to high standards, utilising training, coaching and motivational skills, coupled with a clear and relevant direction to ensure all individuals potential is maximised.I operate a culture of success and continuous improvement for both myself and those whom I have responsibility for, or come into contact with. Having the advantage of being a good communicator and influencer, I can adapt my management style to the needs of the individuals. I am an ambitious, self motivated and of a resilient character, who finds working either in a team or on my own fulfilling. As an individual I have an undoubted ability to get things done, delivering tasks, projects, reports and new initiatives on time and in a highly effective manner.• Achieved the highest return on revenue in a First Year Advertiser team whilst “carrying the bag”• Promoted to a Retention sales team after 4 months in role• Back to back target achievement across the first 18 months in role• Promoted to Account Executive Manager, Major Accounts Division in 2008• Transformed the lowest performing team to the number one team nationally in the Account Executive Channel. with back to back target achievements between 2008 and 2013 with revenue responsibility of circa £15m per year• Delivered Target achievements for Premise Sales from 2013 to 2018, resulting in status of Elite Sales Manager.

East Midlands And East England

Brought into Yell as a Sales Manager in April 2006, I spent the first 4 months, understanding the market and the company products. This period saw me personally take on board an allocation of accounts to review and renew in order that I had a full understanding of the requirements of a Sales Person at Yell. Taking over a Retention Team in August 2006, the role was to deliver sales results via Retention and Growth Targets/ Historically, the team had been underperforming and this was turned around with consecutive target achievement across an 18 month period. This was achieved through re-training individuals within the team to achieve along with replacing staff and combining sales trining and direction. The successful period resulted in a promotion to the Majors Division at Yell, responsible again for the retention and growth of existing accounts within the Account Executive Channel of the Division. This amazingly successful period saw the lowest performing team within the channel transformed to the most successful team nationally.

United Kingdom

Regional Sales Manager role within RBI, my responsibilities were to develop the business by achieving targets and objectives within agreed budgets. Heading up the Sales Division, I planned and implemented sales canvasses within cost parameters, improved working practices by innovation and brand development of all on line products, as well provided training and support to Areas Sales Managers to achieve agreed targets and objectives. Also, I ensured the correct appraisal and disciplinary procedures were carried out in order to achieve objectivesAchievements• Successful target achievement across the region in 2004 bringing in over £4m in advertising revenue and achieved 2005 target revenue of £6m.• Development of 3 new Area Sales Managers, with the leading Area Sales Manager within my region• Increased the region to 4 teams, increasing the territory and staffing levels from 24 to 40 reporting staff• Completed a project to recruit and train 24 sales rep’s within a 2 month period• Reduced staff turnover from 1 in 3 to one in 5• Planned and implemented successful sales conferences, training and sales canvasses• Provided the training and support required to launch the new sales team in the USA, in 2004

East Midlands Uk

Working as an Area Sales Manager, with both Kelly’s Directory/Kellysearch, I recruited recruited and motivate a team of sales executives achieve targets and business objectives. I recruited, trained and managed Field Sales Executives to ensure 100% territory coverage and set objectives to ensure revenue targets achieved.• Achieved 9 out of 10 advertising revenue targets set between June 2001 and December 2003• 105% of overall target revenue achieved between June 2001 and December 2003, £1m per annum• Every team member and territory target achieved during 2003• Development of 2 sales team members leading to promotion to Team Trainers• Increased territory and staff numbers from 6 to 11, whilst still achieving increased revenue targets• Sales Manager of the Canvass 5 times

West Midands

This was a Field Sales role, calling on new and existing advertisers within a given territory, selling advertising in printed and electronic format. Working to specific agreed revenue targets, the role required that I visit a minimum of 24 new and existing customers per week as a sales executive. It required a resilience to deliver the required appointments and conversion levels in a fast paced arena. As well as looking to renew existing one and three year contracts, I needed to ensure that new customers were obtained in order to deliver revenue targets. Following a success in the role, I was promoted to Team Trainer and required to do 12 appointments per week and to provide field support training 2 days per weekAchievements• 110% of first Kelly’s sales target 1999/2000, 65% of customer base secured on long term contract against a 30% target • 6 consecutive sales targets achieved• Record target achievement in 3-week period• Full sales targets achieved whilst selling time reduced by 50%, in order to gain promotion• Sales Director Award for sales achievements in 2001.

My Responsibilities in this role were to maintain weekly, fortnightly or monthly contact with existing customer base, ensuring sales and delivery. This was a Telesales role required to develop and maintain business relationships to agreed service levels as well as to achieve product volume and distribution targets.Achievements• Reduced the amount of non-trading independent accounts from 20% to 8% • Reduced the amount of non-trading multiple accounts from 5% to 1%• Negotiated and acquired the largest independent wholesale account, A Georgiadis, with the largest single drinks order of over £1m• Increased the percentage of volume sales by 27%, having been given a reduced account base from 436 active accounts to only 283 active accounts