Neil Hoare work email
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Neil Hoare personal email
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As a highly adaptable and confident Master of Science graduate, I bring a unique combination of business and technical skills, extensive experience in product ownership, business analysis, corporate program, and project management. I have a proven track record of delivering successful outcomes in both private and public sector projects.I am a strategic and creative problem-solver with a proven ability to drive initiatives from concept to conclusion. My understanding of data and software engineering, combined with an excellent working knowledge of Agile methodologies, makes me a valuable asset to any software or data engineering development team. My experience designing and implementing custom as well as off the shelf systems for a global user base, demonstrates my ability to bring complex projects to fruition.In addition to my technical expertise, I have a solid understanding of business change and improvement and have led the successful design and delivery of business process, organizational, technology, and information change across complex and dynamic organizations. With excellent stakeholder management, problem-solving, research and analytical skills, I am well equipped to effectively communicate with all stakeholders and drive positive outcomes.I am an effective communicator, with refined organizational, facilitation, and presentation skills. I have a proven ability to work under tight time scales in high-pressure environments, making me an ideal candidate for a company looking for a highly motivated and results-driven professional.Specialties: Business Analysis ISEB, Certified Scrum Product Owner, Facilitation and Requirements Analysis, Business Process Change, Programme and Project Management (PRINCE 2 Practitioner), Activity Based Costing, Lean and Business Process Transformation, Performance Management, Quality Management, Audit & Inspection and Quality Auditor ISO 9001 certified, SAP CRM, MS Dynamics CRM Admin certified (4.0 - 365), De Bono 6 thinking hats facilitator.
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Product OwnerOwlstone Medical Apr 2020 - PresentCambridge, England, GbProduct Owner Data Engineering - Responsibility for the development road map and operational management of Owlstone's data engineering platform, products and services that support the capture, storage, retrieval, and analysis of research and clinical test data. Ensuring data integrity across systems and processes to create a unified view of clinical data, to enable data-driven decision making and the production of scientific reports and conclusions.Product Owner Point of Care digestive health - Responsibility for development of mobile app (Android and iOS) to monitor and record various aspects related to the user's digestive health, including ingested food/drink, symptoms, lifestyle and levels of hydrogen and methane in exhaled breath obtained using the Breath Analyzer Device, developed in accordance with IEC 62304 and ISO 13485 for UK Markets and in the US as an Accessory to Class I Medical Device Used together with the Breath Analyzer Device to measure levels of hydrogen and methane in exhaled breath. Information obtained from the App will be used as an aid in the diagnosis of medical conditions such as IBS and SIBO. -
Product OwnerArm Aug 2017 - Apr 2020Cambridge, Cambs, Gb• MS Dynamics 365 Product Owner understand business pain, elicit requirements and to align delivery to growth objectives, • Worked with multiple stakeholders across sales, operations and service to define and implement features and enhancements of Dynamics CRM 365 designed to address strategic and operational needs.• Identified opportunities for improvement, worked to assess, evaluate, and then translate them into opportunities that leveraged Microsoft Dynamics 365 that provide business-value-outcome-based solutions. • Implemented solutions including Outlook integration, LinkedIn, as well as supporting the delivery of new licensing models (ARM Flexible access) as well as improving sales opportunity pipeline management and lead scoring efficiency.• Create future development road-map and maintain a strong product vision whilst acting as the voice of the customer (business) and communicate requirements to the scrum team. • Led and mentor multiple agile scrum teams, communicating requirements, and prioritizing new features focused on delivering valuable outcomes to the business.• Worked to effectively highlight and mitigate technical issues, risks and manage dependencies across multiple scrum teams (Scaled Agile Framework) .• Maintain high levels of interaction and communication with stakeholders through multiple channels.• Managed operational stability including coordinating, implementing and communicating enhancements and bug fixes to the CRM system. -
Senior Business AnalystArm Nov 2014 - Aug 2017Cambridge, Cambs, GbLead Business Analyst global rollout of MSDynamics CRM for Sales.• CRM programme definition Sales, Marketing and Service.• Target operating model development• Scoping and Business case.• RFI RFQ supplier and implementation partner selection.• Discovery, Detailed Design and Analysis• Business requirements management.• Integration and Functional design• End to end testing System verification testing , Integration testing, User acceptance testing.• End user training delivery.• Early life support.
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Sap Crm ConsultantCambridge Assessment Jun 2014 - Oct 2014Cambridge, England, Gb• Developed scope and approach to establish a SAP CRM capability designed to replace existing Achiever CRM system for Oxford and Cambridge RSA (OCR) • Adopting SAP CRM Best Practice rapid deployment methodology delivered a fully tested, functioning system into the business in under 16 weeks• • Planned and delivered intensive 4 week requirements elicitation and design process confirmation workshops • Prepared all requirements, business process, functional specification, security authorizations and design confirmation documentation • Effective problem identification and solution management including the design and delivery of required technical and business process changes • Unit Testing and System Integration Testing, including production of SIT tests • UAT test scripts, planned and delivered successful UAT• Supported Master Data migration activity including ECC – CRM and legacy system • Designed and supported replication and transaction data migration activities • Produced business reporting functional specification • Supported delivery and testing BI/BW query and reporting requirements • Management of Early Life Support -
Business AnalystCambridge Assessment Jan 2011 - Jun 2014Cambridge, England, GbStrategic change and technical infrastructure renewal programme, supporting the implementation of a Corporate Customer Relation Management System (SAP CRM) across the Cambridge Assessment Group (ESOL, OCR & CIE).Projects include:• Lead Business Analyst for SAP CRM Blueprinting and design • Analysis of initial capabilities & scope • Prepared high quality requirements documentation • Contributed to RFP and supplier engagement • Planned and facilitated SAP CRM blueprinting workshops • Documentation of blueprinting output • Production of detailed business requirements • Detailed process mapping and solution design • Production of high quality blueprinting Process Design Documents • Highly effective stakeholder engagement and management • Management of risks, issues and stakeholder queries • Robust management of suppliers and contractors • Management of solution validation • Identification, communication and management of cross SAP programme requirements and issues.Lead Business Analayst for SAP CRM implementation for CIE (Cambridge International Education) • Developed scope and approach to establish a SAP CRM capability to provide prospect and lead management for processing for CIE global account managers • SAP CRM Best Practice rapid deployment methodology • Planned and delivered intensive 4 week requirements elicitation and design process confirmation workshops • Prepared all requirements, business process, functional specification, security authorisations and design confirmation documentation • Effective problem identification and solution management including the design and delivery of required technical and business process changes • Unit Testing and System Integration Testing, including production of SIT tests • UAT test scripts, planned and delivered successful UAT • End user training and support.
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Senior Business AnalystCambridge Assessment Feb 2010 - Jan 2011Cambridge, England, GbMicrosoft Dynamics CRM Implementation.Lead Business Analyst for global rollout (27 countries) MS Dynamics CRM for Sales and Marketing • Configuration and customization of Dynamics CRM including delivery of Outlook Integration – on and offline working, BID and Tenders Management Library, Campaign Monitor Integration and Global Recognition projects.
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Business AnalystNorfolk Constabulary Aug 2008 - Feb 2010Lean Transformation and Business Process Improvement programme, with projects including: Lead business analyst for development and Implementation of Force Intelligence Briefing and Tasking System, utilising innovative BPEL process which allowed rapid agile development (Finalist for Chartered Institute for IT, UK IT Public Sector Project of the Year Award, 2009) Design and implementation of improved processes for the management of Volume Crime, identified £390k cashable savings and £350k efficiency savings, and introduced a robust performance framework and a consistent approach to victim support. -
Performance ManagerNorfolk Constabulary Mar 2007 - Aug 2008Operational Policing Performance Management, Crime Pattern Analysis, Statistical Process Control, Development of improved statistical analysis techniques. Initial scoping and development of Force balanced scorecard approach to performance management. Supported the implementation of Volume Crime customer service team and initial crime screening unit. Development of customer satisfaction surveying and analysis.
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Business Change AnalystNorfolk Constabulary Feb 2007 - Nov 2007Resource and demand modeling analysis for organisational change programme leading to revised officer shift patterns and resource allocation and distribution model.
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Corporate Programme CoordinatorNorfolk Constabulary Feb 2004 - Feb 2007Management of project portfolio to generate products and service capabilities • Business change management & process mapping • Cost benefit analysis, management and alignment of funding priorities, resources and expenditure • Review and refinement of linked strategic and financial planning process and associated policy development. • Corporate programme risk management • Resource modeling, benchmarking and benefit realisation.
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Force Activity Based Costing CoordinatorNorfolk Constabulary Aug 2003 - Feb 2004Development, collection, use and application of ABC data in resource management, strategic planning, financial modelling & operational policing.
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Lead Audit & Inspection OfficerNorfolk Constabulary May 2002 - Aug 2003Implemented and managed comprehensive force wide performance management, audit, compliance and inspection programme • Thematic and performance review Inspections with Her Majesty’s Inspectorate of Constabulary • Implementation of Quarterly Performance Reviews supporting operational policing.
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Scrutiny OfficerBlaby District Council May 2001 - May 2002Supporting corporate and democratic services with the development and implementation of scrutiny and research programme for local government oversight committee.
Neil Hoare Skills
Neil Hoare Education Details
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University Of East AngliaEnvironment & Development -
University Of East LondonFrench
Frequently Asked Questions about Neil Hoare
What company does Neil Hoare work for?
Neil Hoare works for Owlstone Medical
What is Neil Hoare's role at the current company?
Neil Hoare's current role is Product Owner at Owlstone Medical.
What is Neil Hoare's email address?
Neil Hoare's email address is ne****@****arm.com
What schools did Neil Hoare attend?
Neil Hoare attended University Of East Anglia, University Of East London.
What skills is Neil Hoare known for?
Neil Hoare has skills like Business Analysis, Business Process Improvement, Change Management, Stakeholder Management, Program Management, Crm, Project Management, Strategy, Integration, Management, Project Delivery, Prince2.
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