LMS Digital is an output focused Interim Management company focusing on Strategy, Systems implementation, Business and Digital Transformation and the associated change management required.

January 2023 CFO @ FONN March 2020 to DateWorking with a UK Housing Developer to gain investment multimillion dollar investment for a number of UK and Overseas commercial and residential construction schemes. Engaged in developing financial and operating elements of the proposal including supporting technology strategy and omnichannel digital presence.August 2019 to March 2020Provision of output focused Interim Management services covering, technology, contractual and financial aspects of formal renewable energy bid for provision of solar mini grids to seven pacific islands. Significant aspect of data intelligence planning for ongoing monitoring and management of mini grid performance and optimisationAugust 2019 to October 2019Working with an overseas software company on their digital transformation, digital visibility and branding, carrying out a structured review. I delivered a detailed strategic plan with associated actions required for the CEO.

New Journey: Raw Mana is an international construction and services group with interests covering civil engineering, renewable energy, construction, metal fabrication, and property partnerships.www.rawmana.comwww.rawmana.com

Led forward-looking technology and digital transformation strategy for enterprise-wide, customer engagement, Data & business intelligence management & technology, ensuring proactive support of all IT services. • Delivery of multiple technology roadmaps in support of the business strategy ranging from the migration of legacy business systems and infrastructure to Digital visibility enhancing benefits at every customer touch point. • Led multiple transformation initiatives facilitating enterprise-wide customer engagement • Including an initiative to create omnichannel customer engagement strategy increasing customer conversions and net promoter score winning an Institute of customer service award.• Transitioned from UK based private cloud infrastructure to global infrastructure using MS Azure • Championed cloud ERP and operational systems for Finance, Procurement, Subcontract (IFS), Sales, CRM systems (Microsoft Dynamics), and Office 365 • Development of an internal digital agency utilising data driven customer insight, generating £2.3m saving per annum • Proven track record of building relationships and working collaboratively with C-suite colleagues, key internal and external stakeholders and vendors • Creation of a strong customer service culture training all 147 employees with the Institute of Customer Service • Spearheaded Data strategy, establishing BI team to create central data analytics and insight platform to facilitate data driven business decisions • Responsibility for technology risk management. Led cyber security initiatives, creating Security committee with board level representation to set and manage security and governance standards including ongoing Data governance post GDPR. • Full financial and commercial responsibility for the technology function operating multimillion pound budget and leading negotiation of robust multimillion-pound contracts

Enlisted by the Group Financial Director (now CEO) to develop a group-wide IT function replacing legacy business systems with a modern technology platform and sustainable business applications, my primary focus was on replacing legacy business systems and developing ongoing technology requirements to support business strategy in the most cost-efficient manner.• Replaced legacy systems for multiple lines of business, delivering programme for £4.2m on time and within budget.• Designed websites and associated digital marketing strategies, saving £1m per annum, with central services being charged to operating companies; won multiple awards for website.• Introduced outsourced, centralised technology infrastructure, delivering cost savings of £500k per annum whilst increasing capacity, resilience, and 24x7x365 availability.• Developed and implemented centralised TOM, engaging with senior business leaders to gain buy in and agreement to operate with fully centralised function.

I managed a £3m budget in conjunction with the financial and management control of several major projects. I designed a strategy to establish a divisional technology team following a failed central ERP project, improving business effectiveness through effective implementation of emerging technology.• Identified training needs and implemented training to build strong, commercially aware technical support and systems development team.• Developed new sales and marketing application to manage sales lifecycle, reporting, and customer relationships, following review with Managing Director and sales directors. • Led process improvements, analysing communication costs and systems to facilitate creation of full voice and data convergence strategy for improved business communication and cost minimisation.

I conducted a division-wide review with the top four consultancies to ascertain the benefits of embracing new technologies and e-Business opportunities.

Developed and implemented a strategic plan for the first UK-wide venture into direct sales, facilitating the company turnaround from a £1.5m loss to a break-even point within two years.

Led the financial aspects of the consolidation of three separate direct sales organisations into one operating company, implementing new systems, accounting, and operational control processes.