Experienced Ex Retail Manager with a demonstrated history of working in the retail industry. Skilled in Customer Service, Sales, Management, Time Management, and Teamwork. Strong sales professional graduated from University of Chichester. Recently ran my own successful online computer gaming business.Currently Network Rail’s Information Co-Ordinator • Collate and distribute accurate incident information to and from Network Rail Control to Train Operating Companies, Freight Operating Companies and other railway group members in accordance with Network Rail company standards, through means of hourly incident updates and email messaging.• Produce reports and investigations for late running passenger and freight train services across the Scottish Rail Network.• Support the Control Team with the collation of minutes and discussions held during incidents and normal incident management conference calls.• Work closely with the Route Control Manager in the management of information flows within/out with the control organisation.• Possess a great geographical knowledge of the Scottish and wider Rail Network including cross border services.• Understand signalling aspects and electrification of the rail network.Previous Network Rail Info Co Ordinator (Weather Desk)• Act as the focal point within the Network Rail Control Centre, monitoring rainfall levels and alarm radars across Scotland which requires high levels of concentration.• Support critical safety decision making for implementing speed restrictions or closures Scotland Wide on the railway.• Communicate safety issues to the relevant personnel within the expected timings.• Continuously maintain and update information systems and provide relevant clerical support.• Produce in-depth daily weather reports based on information analysed and obtained through the network rail met desk and distribute them to the relevant network rail teams.