Senior Performance Manager responsible for the delivery of performance and business quality through the development and embedding of a right first time, customer focused, business culture across Central Nationwide Building Society areas and the Regional Brands businesses based in Derbyshire , Cheshire and Edinburgh. Achievements:• The development, implementation and embedding of an effective business focussed coaching and sales performance driven culture across 120 Financial… Show more Senior Performance Manager responsible for the delivery of performance and business quality through the development and embedding of a right first time, customer focused, business culture across Central Nationwide Building Society areas and the Regional Brands businesses based in Derbyshire , Cheshire and Edinburgh. Achievements:• The development, implementation and embedding of an effective business focussed coaching and sales performance driven culture across 120 Financial Services branches and 3 Contact Centre operations. (over 1000 staff, incorporating the Cheshire, Derbyshire and Dunfermline Building Society Operations) • Membership of several Nationwide Building Society management committees, contributing to the development of sales and business strategies. • The establishment of a robust business performance and control framework across each of the Regional Brands businesses. Show less

Key Senior Manager with direct responsibility for the Society’s multi-channel, Direct Mortgage sales and mortgage broking operations through subsidiary Mortgage Force. Responsible for delivering key business results, including ancillary income through the sales of related protection products and the effective management of a £4m budget. Responsible for the management, development and integration of five previously separate business channels including a dedicated Training and support function.

A Senior Management position with responsibility for the distribution of a wide range of financial services products through a large team of 36 professionally qualified Financial Consultants based within the Society’s branch network

Key Senior Management position reporting directly to the General Manager (Sales). Responsibility for delivering business results across a wide range of product and service areas through effective multi site management, utilising established coaching, mentoring, presentation and leadership skills to develop and grow a team of group, senior, established and junior managers.