Neil Messih Email & Phone Number

Working as admin support on a project to add an additional e-marking supplier to BAU• Co-led a live pilot on new software functionality from a key supplier for additional material functionality, monitoring the pilot and gathering and reporting internal and external stakeholder feedback• Assisted in successful delivery of non-live pilots for two potential suppliers including training on, and system set up, stakeholder engagement, requirements gathering, and inputting into key decisions• Assisted in successfully delivery of a live pilot of a new supplier in January 2014 with 4 components for circa 3,000 candidates, covering testing, set up and operational delivery and risk management• Assisted in successfully delivery of a live pilot in Summer 2014, with 86,000 scripts across GCE and GCSE, covering testing, set up and operational delivery up to an including post results processes, now working on helping implement the supplier into BAU processes, implementing and embedding change• Stakeholder engagement throughout live pilots, both with associates and the supplier, along with collaborative working across internal divisions • Assisted with process documentation, including process file composition, process flow diagrams, and Continuous Improvement techniques including DMAIC, Value Stream mapping and root cause diagrams• Sole responsibility for ensuring correct payment of fees to associates both in non-live and live pilots, peaking with 330 individuals in Summer 2014• Analysed and reported qualitative and quantitative feedback from stakeholders, including interpreting an examiner survey to which 125 individual responses to over 30 questions were received• Inputting into risk management and issue logs, inclusive of identifying risks and issues, actioning responses and preparing countermeasures and contingencies, as well as inputting into Lessons Learned• Planning and managing individual workload ensuring team objectives and individual objectives met

Manchester

Delivering the GCSE ICT specification