Summary:- Contacting and managing leads- Managing existing students & their bookings- Scheduling bookings, reminders, follow ups- Checking payments have been made, processing payments- Matching diaries and enquiries to the right teacher- Building relationships with students and ensuring they are happy with their lessons- Manage all Eximo UK social media platforms, including content creation, copy, graphic design, scheduling, and monitoring of performance.- Create engaging marketing campaigns to drive new business

Events Promotion Summary:- As an active events promoter since 2009 a number of tasks have been led such as branding development, marketing, graphic design and overall event management, this consists of; artist liaison, developing ticketing processes and structures, liaising with security teams, liaising with venue management and planning schedules. My current project, Birmingham Techno, has brought techno heavyweights to the city since 2019 and continues to expand year on year. DJ Summary:- An active DJ with over 17 years of experience, utilising skills to transverse many genres and events. Notable appearances include; Sankeys, Ibiza and regular appearances at The Rainbow Venues where I promoted 3 events over an 8 year period.- Research, remain up to date with current music trends, liaise with my booking agency- Staying up to date with equipment and professional development within music technology - Building a positive relationship with venues and venue managers to understand client needs and their requirements

Summary:- Handling current partner relationships and exploring additional avenues and opportunities for brand collaborations and partnerships.

Summary:- Manage all Education & Bass social media platforms, including content creation, copy, graphic design, scheduling, and monitoring of performance.- Re-packaging existing course content, including designing new graphics - Seeking opportunities for online events in the rapidly evolving events landscape. - Create and manage online events including ticket sales, artist liaison, logistics, etc. - Creating online tutorials, content, courses, lesson structures, in-line with education authority guidelines (scaffolded learning, etc)- Developing and managing the 'DJ tuition' aspect of the business, utilising current partners and affiliates- Developing and seeking opportunities to further expand the business with regard to varying music genres, utilising existing contacts in the music industry and actively seeking new partners to bring on board to assist growth.- Supporting and facilitating the co-ordination and management of workshops and lessons.

Summary:- Create and manage all aspects of the Music Academy from inception to implementation, including; product testing, market research, planning, and utilising Pirate Studios expertise and infrastructure to support growth. - Create lesson structures and plans in line with the education authorities (e.g. schemes of work, learning outcomes, scaffolded learning etc), the lesson plans were designed so that they could be accessible for all Pirate tutors across all locations worldwide.Development of course pricing structures aligned to lesson requirements and outcomes.- Monitor performance and cost-effectiveness of all courses and products, making changes where necessary.- Fully managing the academy customer journey and customer experience from the outset to conclusion, recoding lessons learnt and areas for development.- Recruitment, training and management of 60+ freelance tutors across the UK, US and DE, including processing the company-enhanced DBS checks for each individual. - Established education partnerships with local schools, education authorities and outreach programs. - Hosted stages or units at careers fairs and educational events. Undertaking DJ workshops at various educational premises. - Created bespoke corporate packages. Satisfied clients included Amazon, Talis Capital, Freshly Squeezed Events. These products also brought in greater profit to the business and were lead by me personally.

Summary:- Processing claims for the non-collection of income tax underpayments due to HMRC error under the Extra Statutory Concession A19 legislation.- Responsible officer and decision-maker for claim acceptance, utilising various criteria and legislation. - Provided a full explanation in writing to claimants with regard to claims, this included references to current legislation and any relevant tax processes - such as the escalation process.- Applied skills and knowledge across Stage One, Stage Two and Stage Three of the claims process, gaining extensive experience in all aspects of dealing with a complaint.

Summary:- Dealing with day to day enquiries from taxpayers and other tax offices by correspondence, over the telephone or face to face. - Issuing PAYE or Self-Assessment calculations to recover or repay overpaid tax - Calculating and issuing tax code numbers - Calculating expenses and allowances- Examining Tax Returns and P11D forms- Dealing with complaints and irate customers over the telephone or by letter- Supporting Government colleagues during the New Tax Credit crisis- Assisting in the implementation of a number of new computer systems due to my IT knowledge and ability.

Summary:- Assist in the production of intelligence packages for potential investigation cases selected from projects - Collate data to assist in the identification of potential moonlighters, ghosts and non-compliance, thus moving people within the legitimate economy. The data would include information obtained from a variety of databases and other third party information sources. - I contributed a high standard of well-presented information to compliance investigators using Word / Excel / Access / Power Point, in turn contributing to the overall compliance business plan and compliance targets.- Obtained and processed Property Letting Agent information in order to conduct a full industry analysis to be interrogated by Inspector of Taxes.