Scrum Master Business Analyst
Exquisite Consulting Group
Navy Yard Washington D.C.
Led the conversion of a legacy financial database to an Oracle RDBMS for the Department of Defense (Strategic Systems Programs) as a Scrum Master. Oversaw data extraction from the legacy system and integration into the Navy ERP user interface. Coordinated with end users and Navy ERP developers to ensure a successful rollout and go-live of the Navy ERP softwareResponsibilitiesLed Scrum ceremonies (sprint planning, stand-ups, reviews, retrospectives, and demos) and guided teams in creating effective epics and user stories.Collaborated with engineering managers to manage cross-team dependencies and tasks, ensuring smooth data conversion and system scalability on Citrix.Managed client implementation and upgrade projects by gathering requirements, documenting processes, and training clients, partners, and internal staff on business processes and financial software.Built strong client relationships by managing expectations, providing business process support, and delivering within project scope; handled client support and issue resolution.Conducted software testing for client-specific modifications and internal releases; developed requirements, test scripts, and identified business process improvements for software setups.Supervised, trained, and mentored team members, developed performance plans, tracked project milestones, mitigated risks through data analysis, and managed change in evolving environments.