Neil Pond Email & Phone Number

Brisbane City, QLD, AU

Australia

National manager for the OT & Cyber Security practice providing consulting, design, implementation and support services across Australia. Dedicated team or professionals working to help secure Australia's critical infrastructure operations and major mining, mineral processing and industrial clients.

Brisbane, Queensland, Australia

Transitioned to the role of Manager Operational Technology including leading a team of 4 consultants. Accountable for managing P&L and delivery of 24x7 services for critical systems. Accountable for the end-2-end technical delivery of Operational Technology ensure alignment with the business requirements set by Operations. This included the development of.

Brisbane

Transitioned to the role of Account Manager / Service Delivery Manager including leading a team of 12 consultants. Accountable for managing P&L and delivery of 24x7 services for critical clients. Accountable for full account scope including Business Development, Program Delivery and Service Delivery.

Brisbane, Australia

Replaced the existing Program Manager at a critical phase within the implementation of a $50M Azure SAAS implementation program. Successfully achieved customer endorsement of System Testing and System Integration Testing. Successfully achieved entry in User Acceptance Testing with the customer and negotiated an agreed go-live schedule. Transition role.

• Led the Supply Chain Program of Works including direct line management of the Supply Chain Project Managers and Business Analysis teams. Facilitated all change management, cost tracking and executive reporting.
• Restructured and developed program and project delivery capabilities within the supply chain division leading the team to achieve 100% delivery success for the first time in 10 years and earn a team engagement score of.
• Collaborated with the senior leadership team to structure the FY18-FY20 Supply Chain Strategic Program of Work, including developing a 10-year strategic demand model by leveraging global market trends, key competitor.
• Facilitated current and future requirements assessments for flow paths, capacity, and customer value propositions by developing a five-year Strategic Supply Chain Network Model.
• Developed and aligned technology roadmap with five-year Strategic Supply Chain Network model to ensure a world-class Omni-retail experience.
• Created and implemented a sustainable data warehouse to support current and future data analytics within the supply chain division.

• During my tenure, I led and collaborated with supply chain operations teams to deliver key initiatives that saved $5M+ annually and achieved cost reductions of ~10% for B2B and B2C services. My contributions also.
• Executing new transport contracts that secured cost savings for the Metro and Regional Store Replenishment and online fulfilment.
• Achieving an 8% improvement in customer Net Promotor Score (NPS) by improving customer experiences with better service levels, customer communications and a 98% delivery on promise.
• Enhancing the order management/allocation by implementing improved freight allocations and fulfilment optimisation capabilities that drove improvements throughout the overall customer order service levels.

Brisbane, Australia

• I collaborated with our client to define their needs, identify and recommend corrective actions to successfully recover a $30M software implementation program. I restructured the program to facilitate on-budget.
• Building the program’s delivery capability within Australia and successfully working with executive sponsors from the company’s largest customer to align management with customer expectations and turn a high-risk R&D.
• Ensuring the program’s success by renegotiating an agreement that clearly defined delivery accountabilities and commitments and developing a revised Program Plan that maximised recovery of delays. I also collaborated.
• Facilitating delivery by improving and enhancing local delivery capability, including hiring key resources.
• Creating a PMO framework, including governance structure, reporting and change control processes, communications plans, and financial controls.

Brisbane, Australia

• In this position, I managed the entire scope and sequence of the Energex DMS (Distribution Management System) Implementation Project which included preparing SOW and cost/pricing estimates and chairing price.
• Successfully delivering a $20M project to implement the Energex DMS that replaced the existing network operation’s SCADA control system and paper-based network control diagrams.
• Cultivating and leveraging a solid relationship with SPARQ and Energex to grow additional accounts within the client pipeline.
• Winning awards from Energex and GE Energy for successful project delivery.

Brisbane, Australia

Key AchievementsSuccessfully work with the Business Development Manager the successfully grow a new Control Systems Group within Tenix Alliance. This included leading 2 successful multi- million dollar tenders within the first 6 months. Transitions the role from sales support to program delivery once the Control Systems Group achieved sufficient momentum..

Melbourne, Australia

Successfully work with the Utilities Business Unit Director to win a multi-million dollar / multi-year support contract with Yarra Valley Water, replacing the existing incumbent vendor. Managed support agreements held with water utilizes across the Victorian Region (including Yarra Valley Water and City West Water). This included work with the customer.

Melbourne, Australia

Project Managed the Tender process associated with the consolidation of the SCADA solutions from 4 to a single platform. This tender was to look at the consolidation of the Transmission Network, Distribution Networks (2 separate systems) and the Gas Network. Tender was successfully awarded to AREVA. Project Managed the SCADA replacement project associated.

Melbourne, Australia

Accountable for the overall design of a Public Housing Solution for the Victorian Department of Housing. A $50+M contract to deliver a turnkey software solution based on the company’s existing UK solution. Managed customer expectations on design requirements and contractual obligations including working with all levels within the customer’s project team.

Copenhagen Area, Denmark, London Area, UK

Work directly with the Sales Management team on sales opportunities across Europe providing customer presentations, conference presentations, etc. Accountable for the technical and strategic direction of the Mobile Business Group including working of acquisitions. Provided the technical point of contract for the Mobile Business Group on large scale sales.

London, United Kingdom

Successfully lead development of internal quality assurance software tools for use in both the UK and US.

London, United Kingdom

Successfully work on the development of several internal system administration tools for use in the UK.

Brisbane, Australia

Successfully lead a team of software engineers (5 team members) on two large scale SCADA implementation projects for key customers in Hong Kong.Successfully lead the reliability and availability assurance activities associated with the delivery of a critically level 2 system (risk of human loss of life). This included representing Leads and Northrup on.

Gladstone, Queensland, Australia

Work on several small to medium improvement projects with the operational teams to ensure the operational goals and objectives of the business where achieved.

Graduate Diploma, Data Science, Graduated

Formalizing my working experience with data modelling, database design, data cleansing, data visualization, predictive modelling and.

Bachelor Of Engineering (B.Eng.), Electrical And Electronics Engineering

Studied as part of a double degree over 5 years.

Bachelor Of Applied Science (B.A.Sc.), Computer Science

Studied as part of double degree over 5 years.