Responsible for Training and Consultancy in the use of PS Financials Accounting Software, to new and existing clients throughout the country. Delivery of User training and Advanced User and System Admin training together with additional ad hoc Training and Consultancy throughout the Education, Training and Consultancy programme. Also responsible for assisting with help desk and telephone support for clients and updating and maintaining training material and literature.

Management of 15 members of staff with responsibility for the Collection, Enforcement and Administration of Local Taxation and BID Levy within North Kesteven. Responsible for dealing with customer correspondance, queries, appeals and complaints and to Local Authority and Local Government Agencies. Managing year end and financial reporting and in the completion of Government return as well as regular attendance at Magistrates Court in the application of Liability Orders and Distress and… Show more Management of 15 members of staff with responsibility for the Collection, Enforcement and Administration of Local Taxation and BID Levy within North Kesteven. Responsible for dealing with customer correspondance, queries, appeals and complaints and to Local Authority and Local Government Agencies. Managing year end and financial reporting and in the completion of Government return as well as regular attendance at Magistrates Court in the application of Liability Orders and Distress and Committal Warrants. Show less

Responsible for Training and Consultancy in Civica's Electronic Document Management (EDM) and Workflow and Record Management Systems to Local Authorities throughout the UK.

Responsible for Revenues Training and Consultancy to clients throughout the UK. Writing and delivering training programmes in support of both Civica Revenues Software and Legislation based training.The author of two training Guides; The introduction to Council Tax Law and The Introduction to Non Domestic Rating Law.

Responsible for managing the Credit Income (Accounts Receivable) team.Including Commercial Rents and Service Charges, Sundry Debts, Recharges and Commercial Waste.During 1994 I was seconded to the Agresso Implementation Team selected to implement Agresso Business World throughout the Council for General Ledger, Accounts Payable and Accounts Receivable.

Responsible for the administration, and enforcement of Local Taxation and Treasury services together with Administrative responsibilities assisting Sundry Debtors, (AR) and Accounts Payable (AP) and Internal Audit and Payroll.