Neil Rayner Email & Phone Number

Southampton, United Kingdom

• I managed a Boutique Hotel and a Craft beer bar. Maintaining high levels to ensure occupancy is high for the hotel and the bar standards are exceptional to improve sales in the bar.
• Improved occupancy an average of 70% week on week.
• I was the only Manager in the company to achieve a 100% audit

Southampton, United Kingdom

• Responsible for the smooth running of the Bar & its business performance. Maintaining high standards of spirits & wines, food, service, health and safety and helping to deliver best service to customers at all times.
• Completed branding training for General Managers to ensure they kept bars updated with latest branding, incentives and events.
• Completed system training for Bar Managers across our area to ensure their tills were up to date and user friendly.
• Completed mystery visits to feedback on standards of service, branding and appearance to Senior Management.
• As General Manager, managed a successful motivated team of 20 people.
• Managed multi sites to improve the operations as target sales had dropped, implementing changes and recruited new staff which increased sales and team morale.