Regional Sales Manager (2012 – present)• Responsible for growing volume of four OEM partners by increasing revolving loans, application volume, and add-on sales. • Interact regularly with an expanded territory of over 400 Powersport dealers both in the field and via the phone with a goal to develop partnerships with dealers and sell the benefits of using a Capital One private label credit card as a first choice lending option.• Continuously handle operational issues, implement marketing campaigns and manage process improvements where needed to overcome dealer objections.• Attend & Support powersports OEM trade shows throughout the year, which includes face-to-face client and dealer sales presentations.Other positions held within Capital One:- Midwest Region Sales Manager (2008 – 2012)- Account Executive: Suzuki Motors (2006 – 2008)- Portfolio Administrator (2001 – 2006)- Customer Service Unit Manager (1999 – 2001)

• Achieved an average of 112% over plan in the Central Region from 2008 to 2012 in a declining economic environment by segmenting a dealer base and identifying key volume opportunities outside of the top 20% of dealers.• Coordinated efforts between sales, operations and compliance to decrease title exposure that led to a reduction of 36% to 2%.• Mitigated losses annually by 10% by identifying and terminating dealers with high losses, title exposure, procedural issues and other non-profitable business practices.• Negotiated all remediation agreements with at-risk dealers totaling $75,000 in annual savings. • Created, tested and executed a foolproof in-store application policy in the state of Michigan. New process reduced dealer applications outside of guidelines by 95% that led to nationwide policy implementation.

Account Executive: Suzuki Motors (2006 – 2008)• Developed and maintained 250 retailer financial services relationships for Suzuki Motors.• Managed the Central Region dealer base of the company’s third largest account with a total loan account of $350 million. • Responsible for growing volume of the Suzuki Motors Finance Program to its dealers by increasing installment & revolving loans, application volume, add-on sales and debt cancellation products. Overall volume increased 15% from 2006 to 2008.• Achieved an average of 109% over plan in the Central Region from 2006 to 2007 by educating a dealer base on the profitability opportunities of Suzuki's installment financing option and the flexibility of their revolving program. • Created and presented sales presentations at all Suzuki dealer shows and regional meetings that reached an audience of over 800 dealers. Portfolio Administrator (2001 – 2006)Partnered with the Vice President of Sales to profitably manage three strategic accounts.• Increased the overall receivable base of Kawasaki Motors, Guitar Center and HP Shopping from $800 million to $1.1 billion in three years by strategically marketing and offering attractive finance programs to 1300 retailers. Customer Service Unit Manager (1999 – 2001)Managed a team that handled inbound customer calls to resolution.

Responsible for managing a team of 15 customer service associates in providing "best in class" service while exceeding service levels.