Neil Strudwick Email & Phone Number

United Kingdom

Remote

Horsham, England, United Kingdom

Horsham, West Sussex

• Anagram Systems produce and develop Encore which is an integrated stock control and accounting software designed for retail, manufacturing, wholesale and distribution companies in a multitude of industries Accountancy.
• Running and maintaining a support team to a high level that is expected
• Logging support queries via phone and email and getting a resolution quickly
• Identification of software/data issues and pinpointing bugs through testing of software
• Production and testing of new software packages to be sent to customers and installations
• Use of multiple remote application to assist the client for a faster resolution

Horsham

• A stationery company that has been operating locally from Horsham for 13 years. Joined Arun Office to develop the company with the directors, to bring growth and increase revenues. To seek an improved younger look for.
• Redesign and development of two new e-commerce solutions to modernise the company
• Providing the Sales and Account Mangers with in-depth reviews and reports for clients
• Brought in major new accounts with marketing and sales knowledge
• Maximising the potential of key accounts by recognising product area gaps and increasing margin

Brought in to expand one of the fastest growing Gardening teams in the Sussex & Surrey area.

New role at Link Systems, idea was to bring in new sales for new product to company. Key Achievements:Building the company profile with current and new business customersDeveloping the IT Reseller program for resellers of the Numerica disaster recovery solutionAttending networking, partner and exhibitions to further extend the Numerica IT name

MYOB is the leading provider of business systems to small and medium sized organisations in Australia and New Zealand. In 2008, MYOB UK was acquired by Mamut, Norway's leading Accountancy Software Provider. During my time with MYOB/Mamut I have managed partners and resellers of the company to produce maximum revenue. Key Achievements:Responsible for.

• Dosh Software Ltd was founded in 1998. It produced bookkeeping and accounting software for small to medium sized businesses. In 2006 MYOB UK acquired Dosh Software Ltd. I started with Dosh as a Support Technician and.
• Showed initiative and drive in order to gain regular promotions
• Sole responsibility for the IT Network, running and maintaining backups of servers, developing the network with the growth of the company and rise in staff levels
• Day to day running of technical support desk. Providing excellent customer service over the phone and technically
• Creating and updating company artwork for the DVD casing, manuals and information leaflets
• Included in the development of the company through board meeting attendance, focusing on product development, company progress reports and management of clients accounts

Accronym was a software developer for the Leisure and Recreation industry that was acquired by Quadranet PLC in 2002. I was employed to support the existing client base and promoted to Support Manager within 6 months.

Gcse'S Including Maths, Business Administration; English, Science

Education record

Business Administration NVQ