Neil Strudwick Email & Phone Number

United Kingdom

United Kingdom

Remote

Horsham, England, United Kingdom

Horsham, West Sussex

Anagram Systems produce and develop Encore which is an integrated stock control and accounting software designed for retail, manufacturing, wholesale and distribution companies in a multitude of industries Accountancy & Stock control package.Key Achievements: • Running and maintaining a support team to a high level that is expected• Logging support queries via phone and email and getting a resolution quickly• Identification of software/data issues and pinpointing bugs through testing of software• Production and testing of new software packages to be sent to customers and installations• Use of multiple remote application to assist the client for a faster resolution

Horsham

A stationery company that has been operating locally from Horsham for 13 years. Joined Arun Office to develop the company with the directors, to bring growth and increase revenues. To seek an improved younger look for moving Arun Office forward.Key Achievements: • Redesign and development of two new e-commerce solutions to modernise the company• Providing the Sales and Account Mangers with in-depth reviews and reports for clients• Brought in major new accounts with marketing and sales knowledge• Maximising the potential of key accounts by recognising product area gaps and increasing margin

Brought in to expand one of the fastest growing Gardening teams in the Sussex & Surrey area.

New role at Link Systems, idea was to bring in new sales for new product to company. Key Achievements:Building the company profile with current and new business customersDeveloping the IT Reseller program for resellers of the Numerica disaster recovery solutionAttending networking, partner and exhibitions to further extend the Numerica IT name

MYOB is the leading provider of business systems to small and medium sized organisations in Australia and New Zealand. In 2008, MYOB UK was acquired by Mamut, Norway's leading Accountancy Software Provider. During my time with MYOB/Mamut I have managed partners and resellers of the company to produce maximum revenue. Key Achievements:Responsible for maintaining and building a strong client base including leading accountancy firm Created and maintained the first Platinum reseller to generate further network opportunities Trained and managed 50+ PC World and Apple stores throughout London and the South EastUsed innovative sales channels to increase market share throughout my area, resulting in a 40% increase in turnover against demanding competition from SageWas part of the team responsible for obtaining Accountancy Age Award 2007Represented the company at many promotional events, to help network and build stronger client relationshipsProviding excellent Account Management to clients in person, over the telephone and electronically, troubleshooting and communicating with a variety of people, liaising with other departments where necessary

Dosh Software Ltd was founded in 1998. It produced bookkeeping and accounting software for small to medium sized businesses. In 2006 MYOB UK acquired Dosh Software Ltd. I started with Dosh as a Support Technician and during my 4 years I was promoted to IT & Support Manager.Key Achievements:• Showed initiative and drive in order to gain regular promotions• Sole responsibility for the IT Network, running and maintaining backups of servers, developing the network with the growth of the company and rise in staff levels• Day to day running of technical support desk. Providing excellent customer service over the phone and technically • Creating and updating company artwork for the DVD casing, manuals and information leaflets• Included in the development of the company through board meeting attendance, focusing on product development, company progress reports and management of clients accounts• Promoting the company through exhibitions, ensuring our product was presented resourcefully to maximise potential customer sales, improving customer base and building on existing relationships • Supporting Dosh Software Ltd and growing with the company, initially a two man support desk since 2002

Accronym was a software developer for the Leisure and Recreation industry that was acquired by Quadranet PLC in 2002. I was employed to support the existing client base and promoted to Support Manager within 6 months.

Gcse'S Including Maths, Business Administration; English, Science

Education record

Business Administration NVQ