Neil Sullivan has over 20 years of Public Relations, Marketing, and Operations experience and is passionate about focusing his energies on causes and companies that make a social impact.Neil joined Connected Living in February 2008 and played an intricate part in piloting the first communities that blazed the trail on how the Connected Living offering was to be delivered to seniors. As Vice President of Operations, Neil was responsible for all operations and customer escalations. Prior to joining Connected Living, he served as an Account Executive at Team Enterprises, where he was responsible for the development and execution of Marketing Strategies for clients such as Coca Cola, Dunkin Donuts, AOL/Time Warner Cable, Fox Sports Net, Mt. Sunapee and Southex Exhibitions. Prior to joining Team Enterprises, Neil was a Junior Account Executive at Aigner Associates, a Public Relations firm, where he worked on accounts such as New England Development, Children's Trust Fund, and Quebec Tourism.In January 2014, Neil left Connected Living for a short time to support the mission of opening Cross Keys Retreat, a 12-step retreat for men battling addiction. As Executive Director, he was responsible for all day-to-day operations, which included management of the team, admissions, and overall guest and family experience. Neil rejoined the Connected Living team in April 2015 as SVP Customer Experience & Social Impact and, soon thereafter, became Chief Operating Officer. Neil oversees the national operations and business development team. He is responsible for the oversight of internal operations that include the Connected Living Center, Operations Consultants, and Certified Ambassadors. In addition, Neil ensures that Connected Living’s clients and partners have a positive experience that exceeds their expectations. Neil is also orchestrating Marketing and PR strategies to support the launch of new cutting-edge mobile technologies to connect the generations.