Neil Ritter Email & Phone Number

Raleigh, North Carolina, United States

Raleigh-Durham-Chapel Hill Area

Organization ceased operations in the North Carolina Market.• Provided simultaneous oversight and management of multiple interior and exterior renovation projects, working directly with the client owners, contractors, and Indio’s Senior Management team.• Wrote RFP’s for new work/projects. Reviewed RFP submittals and selected contractors for the specified work.• Organized and led onsite preconstruction meetings with site management and contractors for all contracted work.• Managed onsite project workflow, including contractor oversight, reviewing and writing change orders when required, inspection of completed work and invoice approval. • Managed project budget variance reports (JBR) and project timelines. • Completed weekly owner reports and attended weekly owners meetings to discuss progress and provide any updates to the budgets and/or timelines as site work progressed.• Provided job estimates for new work requested by the client owners, as well as projected anticipated cost variances when previously unidentified issues arose.• Worked with the east coast Director of Construction on developing a regional contractor pool for services we provided.

Raleigh-Durham-Chapel Hill Area

• Partnered with the Senior Director of Real Estate Development and CFO to assess CASA’s portfolio and determine the best plan of action for asset acquisition, disposition, and future development planning.• Performed a complete data analysis of all current real estate assets, including zoning, acreage, redevelopment potential, estimated asset values, funding sources, and deed restrictions tied to the funding.• Instrumental in creating a short and long-term plan for all real estate assets in the portfolio, including which asset retention and disposal. This was part of supporting the agency's strategic planning.• Designed and manage a 30 year capital asset model accounting for current and planned replacement reserves, inflation, replacement costs, estimated useful life of capital items, and available funds.• Completed a capital needs assessment for all real estate assets in the portfolio. • Developed a financial and operational plan for an aging and underperforming community. The plan included existing debt consolidation and significant renovation improvements. Execution of the plan required negotiating with Wake County government for partial funding, and utilizing untapped equity through conventional bank debt. The asset now projects at 20+ years of positive cash flow.• Assisted with grant and funding applications submitted to funders, including NCHFA, local county and city governments, The Home Depot Foundation, and conventional bank debt.• Maintained records for funding requirements tied to HOME, CDBG, SHDP, and HUD, related to proper bid processes for design teams, general contractors, and sub-contractors. • Managed workflow related to renovations and construction. Approved all site work and maintain records related to the funding requirements, such as Davis-Bacon wage forms, Section 3 requirements, etc.• Managed project budget variances and project timelines.• Supported in all facets of legal documents related to acquisition and disposition of assets.

Raleigh-Durham-Chapel Hill Area

• Partnered with the Senior Director of Property Management and Housing Director to develop and support a collaborative Property Management Team.• Supervised the Maintenance Supervisors and Property Site Manager through use of coaching, mentoring and leadership building skills.• Created job descriptions for all facilities management positions.• Handled all phases of employee relations including interviewing, hiring, training, mentoring, performance evaluations, counseling and termination of employment.• Assisted the COO with HR related items, such as procedural and disciplinary research, as well as final document preparation for facilities related policies & procedures.• Developed two fully functional maintenance regions, operating out two separate locations. • Assisted with due diligence on new acquisitions including walking properties, assessing property condition and developing scopes of work for required renovation work.• Determined when major renovation and capital work needed to be completed existing assets and provided work scopes for the project.• Managed renovation work in both occupied and vacant units, including obtaining bids for work, coordinating the work with contractors and tenants, performing final inspections.• Provided senior management recommendations for acquisitions, renovations, budgeting and staffing, in regards to the facilities management side of the organization.• Developed and managed an efficient and effective make ready system.• Managed the day to day workflow and scheduling of the maintenance staff and vendors to complete service requests and make readies.

Raleigh, North Carolina, United States

• Managed a 962-unit, $5 mil+, interior renovation including ordering materials and scheduling subcontractors.• Responsible for promoting the company, finding new customers in a new market.• Developed successful relationships with customers by providing quality workmanship and maintaining effective levels of communication. • Provided a professional proposals ranging from $500 to $5,000,000+, as well as a detailed work scopes to the customers.• Estimated costs by compiling labor cost, material costs, and company overhead & profit.• Created new pricing and profit margin worksheets using Excel spreadsheets.• Assisted the general manager with developing a standard proposal format for the company.

Raleigh, North Carolina, United States

• Managed a 276-unit renovation including ordering supplies and scheduling vendors.• Provided senior management with accurate and timely reports for the renovation project.• Managed all aspects of facilities management and maintained parameters for the entire maintenance budget.• Provided effective leadership of the facilities management team. • Ordered materials and scheduled vendors/employees to bring vacated units to a move in ready condition. • Completed service requests for all aspects of the property.

Raleigh-Durham-Chapel Hill Area

• Managed aspects of facilities management including budget, staff, and asset preservation.• Utilized forward-focused communication to foster positive relationships of property staff.• Negotiated pricing and ordered all materials used by the facilities management team.• Supervised large onsite capital projects once approved by the asset management team.• Ordered materials and scheduled repairs to bring vacant units to a move in ready condition. • Responsible for handling all phases of employee relations including interviewing, hiring, training, mentoring, performance evaluations, counseling and termination of employment. • Worked directly with my manager and regional manager on annual budget planning.• Provided input to the asset management team related to the capital budget planning,• Performed necessary risk management inspections.• Scheduled and handled all required state and county inspections including fire sprinkler/alarm system, building inspections and pool inspection. • Completed service requests for all aspects of the property.

Cary, North Carolina, United States

• Provided secondary management between the Maintenance Director and technicians. • Performed move out and final market ready inspections of all vacant units.• Negotiated pricing and ordered materials for the maintenance department. • Contributed directly in the training and development of all service technicians.• Supported the Maintenance Director with scheduling and decision making.• Completed service requests for all aspects of the property.• Interacted with customers, vendors and other employees.

Raleigh, North Carolina, United States

• Completed service requests for all aspects of the property.• Interacted with customers, vendors and other employees.