Neil Thomas

Neil Thomas Email and Phone Number

Program Manager and Director of Operations @ Johannesburg, GP, ZA
Johannesburg, GP, ZA
Neil Thomas's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Neil Thomas's Contact Details

Neil Thomas personal email

About Neil Thomas

Steered operations at A&N Consulting Engineers with a focus on strategic execution, ensuring seamless customer experiences. During a crucial transition at MTN South Africa, my leadership in aligning resources and workforce management tools culminated in the successful implementation of the High Value Enterprise Strategy.Proficiency in stakeholder management and employee training has been pivotal in driving customer and employee satisfaction. This commitment to service excellence is reflected in our team's advancement of satisfaction metrics, underscoring a continuous pursuit of improvement in the realm of customer experience management.

Neil Thomas's Current Company Details
A&N Consulting Engineers

A&N Consulting Engineers

Program Manager and Director of Operations
Johannesburg, GP, ZA
Neil Thomas Work Experience Details
  • A&N Consulting Engineers
    Program Manager And Director Of Operations
    A&N Consulting Engineers
    Johannesburg, Gp, Za
  • A&N Consulting Engineers
    Director Of Operations
    A&N Consulting Engineers Apr 2015 - Present
    Johannesburg
  • Mtn South Africa
    Enterprise Contact Centre Manager - Fixed Term Contract
    Mtn South Africa Apr 2023 - Jun 2024
    City Of Johannesburg, Gauteng, South Africa
    Core responsibilities of the role:- To co-ordinate and manage the effective alignment and implementation of the High Value Enterprise Strategy. Ensuring alignment between Resources, WFM and supporting tools of trade.Customer Experience - tNPS, CSAtEmployee training and development
    View
  • Freelance (Self Employed)
    Managing Consultant
    Freelance (Self Employed) Jan 2014 - Mar 2015
    South Africa
    Freelance, Project based Autocad Design and Draughting, Project Management
  • Deveng Africa Consulting Engineers
    Computer Aided Design Office Manager
    Deveng Africa Consulting Engineers Jan 2013 - Dec 2013
    City Of Johannesburg, Gauteng, South Africa
  • Mott Macdonald Pdna
    Computer Aided Design
    Mott Macdonald Pdna Nov 2010 - Dec 2012
    Johannesburg Metropolitan Area
    View
  • Mtn
    Contact Centre & Workforce Man
    Mtn 1996 - 2009
    Johannesburg Metropolitan Area
    View

Neil Thomas Skills

Gsm Vas Telecommunications Mobile Devices Ip 2g Wireless 3g Civil Engineering Civil Design Customer Service Management Team Leadership Change Management Business Strategy Project Management Negotiation Engineering Analysis Feasibility Studies Team Management Microsoft Office Project Planning

Frequently Asked Questions about Neil Thomas

What company does Neil Thomas work for?

Neil Thomas works for A&n Consulting Engineers

What is Neil Thomas's role at the current company?

Neil Thomas's current role is Program Manager and Director of Operations.

What is Neil Thomas's email address?

Neil Thomas's email address is ne****@****ail.com

What skills is Neil Thomas known for?

Neil Thomas has skills like Gsm, Vas, Telecommunications, Mobile Devices, Ip, 2g, Wireless, 3g, Civil Engineering, Civil Design, Customer Service, Management.

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