As a product manager and ex-product designer and researcher, I use the power of user-centred design and product-thinking to create impactful products that make the world that little bit better.With over 20 years experience across B2B and B2C products, I specialise in navigating complex and technical domains and using Agile, Lean and User-Centred Design principles to deliver business value. As a multiplier within teams and organisations I empower others to also use the power of product-thinking. I do this by collaborating, training, mentoring and sharing my own knowledge and experience.Along with being a product leader, I’m also a people leader. I’ve grown and managed high-performing teams, utilised situational and servant leadership to get the best of out my team, run communities of practice and led successful cross-functional initiatives.As someone with a growth mindset I’m always working to expand my skills and capabilities. I share my knowledge via a popular blog (UX for the Masses) covering product management, product design, UX, user research, Lean and Agile. I’ve also presented and run workshops at numerous conferences and seminars, including Agile Cambridge, UX Scotland, UCD and UX in the City.You can find out more about me at: www.uxforthemasses.com/about