Channel Incentive Program Manager
CurrentAs a Channel Incentive Program Manager, I play a pivotal role in implementing and managing channel incentive programs for ABB Electrification Installation Products. I am responsible for driving end-to-end incentive program lifecycle and executing programs aimed at increasing customer loyalty, retention, and overall satisfaction. Additionally, I provide financial estimates and create scorecards to evaluate customer progress towards their goals using analytics skills to support the broader strategic and operational needs of the team.ResponsibilitiesCoordinate and collaborate with Sales and Channel Management, Legal, Product Management, Finance, Operations and IT to ensure optimal program execution.Drive continuous improvement in incentive programs through appropriate development/use of analytics, tools, and other feedback loops.Create and maintain various month end, annual forecasting, and ad hoc reports to support finance, audit, and sales channel teams as they relate to the incentive programs and distributor participation.Ensure distributor data and program attainments remain accurate by insuring proper parent-child relationships. Data integrity of additions and adjustments of acquisitions and/or divestitures of distributors.Conduct thorough financial analysis to estimate the cost and impact of incentive programs.Ownership of technology and software reporting tool/s related to incentive programs, to include data entry, validation of programming, and scoping of future enhancements/improvements.Track and maintain all incentive program contracts, program documentation, and supportive material to ensure completeness of contracts and incentive programsProvide required reports and supporting documentation as requested to internal audit and third-party auditors to ensure the integrity of incentive programs, data reporting and validation, as well as incentive calculations.