Neil Walker Email & Phone Number

St Louis, Mo 63141, Mo, Us

Content Management and Authoring in Adobe Experience Manager (AEM) for Ford Motor Company's FMCDealer website.

Plymouth, Mi, Us

> Management and supervisory responsibility for a team of application/web/database developers.> Responsible for prioritizing and assigning task and project assignments.> Contributed to development and led rollout and implementation of a new IT Request system and process.> Responsible for tracking and reporting status of all IT-related projects, including development of an IT Project Dashboard that is used by the organization for project prioritization and status reporting.> Management of Help Desk response, triage, and issues resolution for a suite of eCommerce websites and backend Order Management and Fulfillment systems.

> Worked with Senior Management and Director of Business Development to identify and define new channels of business for traditional printing and binding company.> Defined and documented business requirements for supporting new channels of business.> Provided project management for IT Team projects to build out software applications and database development for accommodating incoming orders and workflows for supporting new business channels.> Initiated and led creation of a new Project Management group responsible for documenting, prioritizing, and facilitating all organization-level projects with goal of improving cross-functional collaboration and project definition and follow-through. This included design and implementation of a Dashboard Report for all projects and facilitation of a weekly status meeting for the company’s management group.

New York, Ny, Us

> Led cross-functional teams in development and enhancement of marketing websites for clients. > Responsible for customer relationship management with the client, including reporting status of projects, developing and proposing ideas for product enhancement, and communicating client expectations to internal stakeholders and teams.> Worked with internal stakeholders to develop the role and responsibilities of Product Manager, a new position at MRM.

> Successfully led cross-functional teams in development of Biography Resource Center and History Resource Center, two of Gale's first major online product databases.> Since 2002, led dozens of project teams in development of some of Gale's most important online products, including London Times Digital Archive, Eighteenth Century Collections Online, and Literature Criticism Online.> Routinely managed multiple project teams simultaneously with responsibility for maintaining project schedules, meeting scheduling and facilitation, resource allocation including coordination of off-site and off-shore resources, setting and managing project scope and priorities, and status reports to stakeholders and upper management.> Coordinated efforts of cross-functional departments and team members, including IT infrastructure, software application development, systems analysis, web design, editorial, and quality assurance.> Learned and applied various project management and software development methodologies including RUP, waterfall, and Agile.> Led/facilitated special groups/projects such as the Standards Review Board, Maintenance Release team, Release Train team, and the Flexible Capacity program in process oversight and improvement efforts.> Served as a corporate trainer for a number of employee training sessions and participated in the Gale mentoring program, both as a mentor and a member of the program oversight committee.

Us

> Gained valuable experience in product conceptualization, P&L development, and customer focus.> Led conceptualization of Notable Sports Figures and Science Resource Center.

Us

> Supervisory and professional development responsibility for a staff of 8-10 people.> Publishing responsibility for a number of biographical/genealogical print titles, including Encyclopedia of World Biography, Contemporary Musicians, and Newsmakers.> Member of the "Workflow Solutions" team that led restructuring and redesign of editorial area, processes, and workflows for print and electronic product development.

Ba, History, Sociology

Publishing Institute