Leads multiple support engineering teams across multiple products and technologies. Support teams in organization include: UmbrellaSAS Cybersecurity solution leveraging big data analytics and user and entity behavior analytics (UEBA) type functionality as well as network and security information and event management (SIEM).Event Stream Processing, SAS' real time data analytics software for processing in motion data.IoT suite of products. Support for this product includes multiple platforms including automobile and fleet management, power generation, and facilities management... Systems and architecture teamsTS business sponsor for the divisional readiness to support containerized products. Tools, processes, training, engineer k8s environment access, and product stakeholder pipeline involvement.Cross divisional GDPR representative. Identified security/privacy vulnerabilities in processes and tools and defined and developed new processes and tooling.Developed new processes and tooling for cross divisional interactions with consulting centered around ISO, corporate policies, and other requirements.Innovations:Designed, developed and implemented new method of secure transfer and storage of customer related artifacts for global SAS technical support using industry leading technology in partnership with IT and legalAutomatic analysis of core files, dumps, and logs to decrease time to resolution

Leadinging a team of technical support engineers supporting the SAS Cybersecurity solution leveraging big data analytics and user and entity behavior analytics (UEBA) as well as network and security information and event management (SIEM). Leading SAS' team of technical support engineers supporting Event Stream Processing, SAS' real time data analytics software for processing in motion data.Managing the support for the SAS Internet of Things (IoT) bundle. Support for this product includes multiple platforms including automobile and fleet management, power generation, and facilities management... Supported architectures include X86 and ARM processors from small embedded devices to 50+ node enterprise grade server clusters running Hadoop, Elasticsearch and other big data frameworks.Organizational GDPR representative. Analysed existing processes and made recommendations based on improved performance and increased data confidentiality, availability, and integrity.

Manage $157M software development, IT, pure science, and engineering business line including program managers, developers, technical staff, and operations support personnel. Responsible for technical management, P&L, and strategy. Provides leadership and structure as well as defines management processes. Conducts technical & business related program reviews and business reviews. Focus on technical proficiency, customer satisfaction, retention, and relations. Specializes in technical management, growth, new business, and forecasting. Selected AchievementsDirected internal R&D teams developing IP for revenue generation and internal useBuilt and grew software, IT, cyber, and hardware teamsManaged, both technical and programmatic, $78M software engineering, cyber/IA, and systems engineering contract with 150+ task orders. All task orders operated on or below forecasted costs while meeting or exceeding revenue and profit forecasts.Established and oversaw monthly program/project review meetings covering technical, programmatic, and customer metrics.

As technical lead and Project Manager for customer facing projects and internal projects, provided management oversight of the team. Implemented technical management methodologies from waterfall to Agile and others. Conducted technical design, development, and implementation decisions. Active technical contributor to programs. Integral in the capture efforts and direction undertaken by the company. 100% projects managed finished at or below projected cost and on schedule.Projects Managed and technically contributed to Include but not Limited to:Executive Airlift Communication Network (EACN). IT O&M including cyber security and support of all executive airlift platforms including Air Force One. Defense Advanced Research Projects Agency (DARPA) Tactical Expandable Maritime Program (TEMP). Software development program primarily developing modeling and simulation solution Management and Control contract covering software development, communications, Information Assurance and Cyber Security. Information Assurance/Cybersecurity, software development, and systems development in communications related domains. African Coastal Radar Surveillance System for US Navy 5th Fleet. Heavy systems engineering and network infrastructure in a hostile environment. Software development. Vega Electronic Charting System IRAD project. Intensive software engineering with rapid development of complex systems and sensor interfaces.Automatic Radar Plotting Aid (ARPA) development. Software product development of real-time radar processing display system. Modular Geospatial SDK and related framework. Developed WGS84 compliant complex software framework development for use in multiple products and programs.

Worked on contracts for both public and private entities, as well as on Internal Research and Development (IRAD), and Sotera products. Tasking included technical lead as well as software engineering, subject matter expertise and systems engineering.Design and implementation of the next generation of USCG Electronic Navigation System using .net C# and C++SME Automatic Identification System (AIS) Blue Force Tracking (BFT) Sensitive but Unclassified Tactical Information Exchange and Display System (STEDS): designed and developed a collaborative engagement tool.Contributed to the design and development of a network discovery and management framework in use on numerous government and industry programs Author and technical lead of radar and navigation simulation product widely used in USCG and U.S. Navy fleets for training and testingDeveloped software to integrate multiple sensors into command and control platform

As Software Engineer, Mr. West worked on contracts for both public and private entities as well as Sotera products. His tasking consisted of software engineering and systems engineering Assisted in design and implementation of the USCG Shipboard Command and Control System (SCCS) Integrated Navigation System (INS) Primary engineer responsible for integration of USCG shipboard radar into COMDAC-INS and DII-COE environment using Common Radar Interface Control (COMRIC) Developed software to integrate multiple sensors into COMDAC-INS platform Performed systems administration of Solaris 8 and HP Unix computers running DII-COE Wrote Perl applications to automate systems administration and source version control tasks

Responsible for the software engineering and database development for a national telecommunications company. Responsibilities included development of applications that interact with customers, operators, and network switching devices. Additionally, responsibilities for liaising with the customers to gather requirements, generate levels of effort, support and troubleshooting, and general business development. Database development and maintenance using MS SQL Server Various telephony switches supported Requirements generation and interpretation Derived requirements generation