Neil Archer work email
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Neil Archer personal email
As a dedicated IT professional with over 10 years of experience in the industry, I am passionate about leveraging technology to solve complex problems and drive business success. My expertise spans network security, cloud computing, and system administration, allowing me to provide comprehensive solutions that enhance operational efficiency and safeguard critical data.Throughout my career, I have consistently demonstrated a commitment to staying abreast of the latest technological advancements and applying this knowledge to deliver robust IT infrastructures. My collaborative approach, combined with a strong technical acumen, ensures that I not only meet but exceed organizational objectives.My successes include:• Overseeing IT operations for a mid-sized enterprise, including network management, server maintenance, and user support;• Implementing security protocols and measures, reducing security incidents, and regularly training users in identifying potential threats;• Directed a successful migration to a cloud-based infrastructure, improving scalability and reducing costs;• Developed and enforced IT policies and procedures, fostering a secure and efficient IT environment;• Led teams in managing and securing a hybrid cloud environment, enhancing system reliability;• Conducted regular security audits and vulnerability assessments, ensuring compliance with industry standards;• Managed the installation, configuration, and maintenance of network hardware and software.• Provided technical support and troubleshooting for multiple end-users in complex environments, ensuring minimal downtime.• Coordinated with vendors to procure and implement new technologies, enhancing network performance.I also built strong relationships to ensure that all team members felt confident to contact me for any questions or concerns.
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Senior Manager, Digital Marketing & Information TechnologyCanada House Clinics Jan 2018 - Dec 2023Ontario, CanadaManaging all IT needs for the corporation, which included 12 physical clinic locations and one licensed production facility. I provided support at all levels, ensuring the security and availability of all organizational information, IT infrastructure, and assets for our employees, senior management, executives, and stakeholders. My duties included but were not limited to: • Providing technical support at all levels of IT including, networking, desktop computing, telephone systems, website support, remote access, and communications;• Creating and implementing a comprehensive system for addressing all support requests in a timely and efficient manner;• Designing, Installing, and Maintaining all IT and networking systems for all clinics;• Collecting and organizing user data, identifying gaps; and applying strategies to promote the successful use of all IT and networking; • Reviewing existing IT systems and internal processes within the IT infrastructure;• Maximizing the efficiency, quality, and lifespan of all software;• Develop quality assurance procedures and tests for the development of all IT systems;• Managing the budget for the department including all IT infrastructure, data, and security; • Physically attending clinics to monitor, repair, or alter IT infrastructure; and• Creating and maintaining the organization’s digital brands, e-commerce, websites, social media platforms, and digital marketing management. -
Computer & Network TechnicianOrillia Pronet Inc. Sep 2016 - Dec 2017Orillia, OntarioAs part of an amazing team of technicians, I administered to a wide variety of clients with unique business requirements receiving, prioritizing, documenting, and resolving end-user requests utilizing common diagnostic, and tracking tools. My duties included but were not limited to: • Fielding incoming end-user requests via phone, email, IM, and the web efficiently and courteously, documenting and confirming all pertinent end-user information in the appropriate tracking applications.• Keeping a record of work performed, tracking and documenting problems and resolutions in an internal knowledge base.• Triaged work orders to loop in appropriate the IT Support staff, based on the specific needs, work order load, and location. -
It Support AdministratorMclean & Dickey Insurance May 2016 - Sep 2016Orillia, Ontario, CanadaThis was a cooperative employment experience with McLean & Dickey Insurance. Under the supervision of the IT Manager, I administered maintained, and resolved technical issues for the company of 60+ end-users. My duties were, but not limited to:• Onsite hardware installations and maintenance• Record, track, and document problem-solving processes through to final resolution or escalation, noting all information in the helpdesk application.• Administration of Microsoft 365 applications, licensing, permissions, and processes, including management and maintenance of SPO and OneDrive and a hybrid Azure AD.• Tasked with enterprise-wide deployment of Windows 10 upgrades to end-user devices and administered auditing information with Microsoft for licensing authentication.• Maintained and audited the integrity of backups and recovery solutions. -
Independent Travel AgentPro Travel Network Canada Mar 2015 - May 2016Bracebridge, OntarioI was a travel agent in the industry for several years and made many travelers' dreams a reality.Booking a vacation can be a stressful task. With an experienced agent like myself at the helm, I will help you find the destination you are looking for.With my suppliers, I can book all destinations worldwide, and arrange all aspects of your travel itinerary or needs. Whether you want a destination wedding, honeymoon, leisure trip, business, or a complete adventure I can help you get there.Through Pro Travel Network I am fully certified and partnered with top names like Sunwing, Transat holidays, Club Med, Disney, Thailand Adventures, Mexico travel brands, and all major cruise lines.I am also licensed to sell travel Insurance and trip insurance to help you protect your travel investment. Underwritten by Manulife, and Travel Guard by Chartis.Please contact me for a competitive quote on your next vacation.I look forward to making your next vacation a memorable one.
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Site ManagerMcdonald Custom Builders Oct 2011 - Jul 2014Port Carling, Ontario, Canada• Directed and monitored the development of multi-million dollar estates• Managed logistics of man power and materials• Front line customer service liaison with clientele• Documented and reported daily progress and task schedule directly to client• Training of new employees on company standards and safety protocols
Neil Archer Skills
Neil Archer Education Details
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Diploma -
Certificate
Frequently Asked Questions about Neil Archer
What is Neil Archer's role at the current company?
Neil Archer's current role is IT Professional.
What is Neil Archer's email address?
Neil Archer's email address is ne****@****roup.ca
What schools did Neil Archer attend?
Neil Archer attended Georgian College, Durham College.
What are some of Neil Archer's interests?
Neil Archer has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Neil Archer known for?
Neil Archer has skills like Customer Service, Strategic Planning, Marketing, Budgets, Management, Construction Management, Social Media, Microsoft Office, Team Leadership, Public Speaking, Information Technology, Network Administration.
Not the Neil Archer you were looking for?
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Neil Archer
Ottawa, On -
1ca.trenchgroup.com
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2sympatico.ca, trenchgroup.com
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1total.net
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