Neil Rhoades Email & Phone Number

'23 Achiever's Club Winner, Specializing in renter's engagement given my previous experience working at the property level for over 5,000 units in the San Diego, CA area and current ownership of Alden Property Management. My expertise is centered around Online Leasing, Screening, Insurance Solutions, Deposit Alternatives, CRM, Resident Portal and Community Rewards solutions. We are a leading global provider of software and data analytics to the real estate industry. Clients use our platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serve nearly 13,000 clients worldwide from offices in North America, Europe and Asia.

San Diego, California, United States

Responsible for the efficient management of multiple residential properties within the San Diego, CA area. This involves determining rates, marketing and filling vacancies, handling tenant relations, and overseeing maintenance when needed.

Greater San Diego Area

• Promote positive, proactive customer interactions to make their Irvine Company experience of the highest quality.• Consistently leasing apartment homes to exceed occupancy/availability goals. (President's Club Award Winner)• Daily review of customer relationship management system (Pivotal, Onesite and SalesForce) to meet data and lease quality standards.• Supports ICAC culture and encourages an empowering environment to achieve top prospect survey results.• Uses a consultative sales approach to evaluate customer needs while communicating relevant benefits.

Greater San Diego Area

Coca Cola Company, San Diego, CAField Marketing/ Product Specialist, November 2009 to Present• 2017 Summer - Hansen’s All Natural Soda• White Party, Cycle for Survival, Charity Spin and more events – smartwater • Matinee weekend, Ch933 Summer Kickoff Concert, and more events - vitaminwater• Special Olympics – Coca Cola, 2015• AIDS Walk, VGL Kickball tournament in Palm Springs and more events – Hubert’s Lemonade, 2015

Greater San Diego Area

Develop new business by analyzing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies:• Identify development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities• Initiate sales process by building relationships; qualifying potential; scheduling appointments• Develop sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services• Develop new applications by preparing specifications; conferring with product engineering• Close sales by overcoming objections; preparing contracts• Contribute information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

San Diego, Ca

Main point of contact and responsible for building relationships that drive retention and satisfaction within the existing customer base. I serve as the customer advocate working across organizations to address customer issues and opportunities. This includes account management, identification of up-sell opportunities and monitoring of issue trends. At times this also includes training, answering questions on product features and minor order fulfillment.

Denver, Co

Team Lead of Managed Services at Four Winds Interactive. Our team is heavily involved in providing digital signage for hospitality clients such as the Courtyard by Marriott, GoBoard (over 900 locations and counting). EBoards for TownePlace Suites, Residence Inn, Fairfield Inn, Holiday Inn, Hampton Inn, Spring Hill Suites and many Marriott/ Hilton/ Hyatt full service hotels. We have also implemented digital signage in many other verticals such as Bosch Automotive Worldwide, American Honda, Suzuki, UDR, Residence Inn, CBRE Commercial Real Estate, Rita's Italian Ice and Forza Fitness.

Denver, Co

Proficient in handling multi-line telephone systems. Duties of our front desk included greeting clients, scheduling appointments, posting charges and properly allocation payments to accounts. Also performing other clerical duties as assigned.

All Customer Service Agents deal directly with the customers at Denver International Airport. Duties involve answering questions on schedules and fares, on aircraft, handling service irregularities, and process minor claim settlements. Additional duties include baggage and cargo handling, dispatching of aircraft, air freight sales and service, and other miscellaneous assignments.

Marketing

Activities and Societies: Delta Sigma Pi

Bachelor'S Degree, Business Administration, Management And Operations