Neil Basi Email & Phone Number

Own and manage the health and growth of the Client Experience department across the EMEA / APAC regions with significant impact to internal stakeholders and broader company strategy. Maintain vantage points that identify internal and external trends, challenges, and opportunities. Focused on YOY growth of accounts / team health, optimise project delivery /.

London, England, United Kingdom

Own and manage the health and growth of the Client Experience department across the EMEA / APAC regions with significant impact to internal stakeholders and broader company strategy. Maintain vantage points that identify internal and external trends, challenges, and opportunities. Focused on YOY growth of accounts / team health, optimise project delivery /.

London, England, United Kingdom

Manage a team of Client Experience Managers to build strong client relationships, inspire continued sophistication, and drive growth across the EMEA region. Effectively establish and maintain Director and/or VP level relationships with customers and ensure there is focus on collaboration & efficiency of the Client Experience team with designing account.

London, England, United Kingdom

Manage a team of Client Experience managers to build more sophisticated use cases and drive growth. Accountable for strategic development across accounts in region in order to build strong sophistication and production adoption across the board. Provide clear team leadership and/or mentorship & independent ownership of internal projects.

London, England, United Kingdom

Accountable for strategic development across accounts in order to build strong sophistication and production adoption across the board. Focused on driving integrations across accounts, provide clear team leadership and/or mentorship & independent ownership of internal projects.

London, England, United Kingdom

Build strong client relationships through navigating complex client organisations to drive higher use-case sophistication. Drive growth in key target accounts through optimising execution and deploying evergreen content and custom apps solutions. Focus on program growth and strategic thought leadership through day-to-day engagement and program management.

Weybridge

Line management of 9 direct reports including Team Leaders, Lead Account Executives & Campaign Managers. Responsible for the Managed Campaign Services department of up to 55 employees who serviced full service clients. Ensuring the smooth and effective running of the managed services teams and to maximise the levels of service provided to clients with the.

Line management of 10 direct reports including Team Leaders & Lead Account Executives and responsible for the Deployment department of up to 70 employees who serviced both full service and self service clients. Ensuring the smooth and effective running of the deployment teams and to maximise the levels of service provided to clients with the available.

Maintain all activities of previous role with increased responsibilities. More focus on aiding client strategy and analysis of campaign results. People managing a team of 6 direct reports which included being responsible for training and developing new team members both on the CheetahMail system and on industry expertise and trends. Also responsible for.

To provide professional client support to all clients through effective campaign co-ordination, ensuring timely, accurate and well communicated delivery at every stage of the email campaign process, from the client’s initial campaign briefing through to campaign deployment. Daily tasks include the setting up and testing of HTML emails, data work, answering.