Facilitated migration of Dynamics 365 to cloud and implemented Legal 360 add-on; improving marketing, business development, and relationship management capabilities. Deployed and set up industry-specific legal software in liaison with vendors and marketing department.• Managed upgrade of Axiom Software to meet customer requirements, including provisioning three Windows Server 2019 instances and collaborating with vendors to ensure compatibility.• Resolved data transfer issues between time tracking system and accounting billing system; addressing discrepancies that affected month-end close processes for the law firm. Diagnosed and rectified data flow issues by consulting outdated knowledge base articles and liaising directly with software provider.• Updated Adobe software from Adobe 2020 Pro to Adobe DC Pro, integrating it with iManage software and acquiring necessary licenses; coordinated with EndPoint Engineering team to create and test package for Adobe DC Pro 64-bit and Adobe Reader 32-bit, optimizing functionality and integration with iManage.

Set election, equipment(scanner, disabled machine), trained workers and counted ballots at end of night (returned them to board of election). I did this with little training and watched a few videos.

Managed and supported internal lab services applications, including on-premises SharePoint 2013 deployments. Conducted bi-weekly meetings with production heads from each software group to ensure alignment and progress.• Provided second-level support for application issues and escalations.• Collaborated with developers in the USA and India to update and enhance in-house software solutions.• Reviewed and approved software packages throughout pipeline, following DevOps sprint approach from development to production.

Facilitated consolidation of multiple tenants and clients into unified Office365 solution for Bristol Myers Squibb. Engaged with site owners to assess necessity of SharePoint sites and coordinated migration plans.• Developed and implemented new workflows and automation processes using Microsoft Power Automate; replacing legacy SharePoint 2010 workflows.• Delivered post-migration support by reviewing migrated sites with owners and resolving any issues.

Utilizing a wide arrange of skills and experience to support mission critical systems as the organization transitions to a cloud based, off-premise IT system.

Created custom CRM, Expense fulfillment system, Sales Reporting and other system for Heraeus Electro-nite with C# and VB.net (ASP.net,SQL) that interfaced with SAP via BAPI