Neil Busby Email & Phone Number

London, England, United Kingdom

United Kingdom

London

Responsible for delivering a roadmap of technology transformation, as well as governance improvement in the IT department.Working with senior stakeholders in the business to create a prioritised portfolio of work that delivers company value and supports business change.Overseeing delivery activities, ensuring that projects and initiatives are completed at pace with expectations that have been set with the business.Implementing formal governance frameworks such as release… Show more Responsible for delivering a roadmap of technology transformation, as well as governance improvement in the IT department.Working with senior stakeholders in the business to create a prioritised portfolio of work that delivers company value and supports business change.Overseeing delivery activities, ensuring that projects and initiatives are completed at pace with expectations that have been set with the business.Implementing formal governance frameworks such as release management, change management, KPI management and vendor/supplier management Assisting in developing the capabilities and effectiveness of the IT team by realigning and reinforcing responsibilities, as well as leading various recruitment activities. Show less

Brighton, United Kingdom

Prepared Brightwave’s business and employees to both align and comply with General Data Protection Regulations.Completed a detailed readiness assessment to identify and prioritise remediation activities where gaps in conformity were identified. Scope included Brightwave’s current business processes, systems and data stores. Documented and understood the organisations data use, data management methods, mapping personal data across both systems and business… Show more Prepared Brightwave’s business and employees to both align and comply with General Data Protection Regulations.Completed a detailed readiness assessment to identify and prioritise remediation activities where gaps in conformity were identified. Scope included Brightwave’s current business processes, systems and data stores. Documented and understood the organisations data use, data management methods, mapping personal data across both systems and business use.Established Brightwave’s core data governance procedures, including access management, SAR processes, data breach, rights management and data retention policies. Authored privacy notes and consent messaging.Created bespoke training, educating employees about GDPR requirements aligned to the company’s day to day work and business practices. Show less

London, United Kingdom

Several diverse roles covering delivery, customer consultancy, as well internal organisational capability training and improvement.Supplied pre-sale consultancy on new business sales opportunities. Qualifying delivery feasibility, estimating effort and costs, as well as leading business analysis and technology discovery engagements.Delivered multiple customer technology projects, integrating a combination of cloud services and technologies, including:- New features and… Show more Several diverse roles covering delivery, customer consultancy, as well internal organisational capability training and improvement.Supplied pre-sale consultancy on new business sales opportunities. Qualifying delivery feasibility, estimating effort and costs, as well as leading business analysis and technology discovery engagements.Delivered multiple customer technology projects, integrating a combination of cloud services and technologies, including:- New features and enhancements for CBRE’s popular business property website (Azure Cloud Services, Elastic Search, Blob Storage, Drupal, React / Flux, Node).- Improving over-all end user experience by streamlining customer login and authentication for Leeds Building Society (Gluu).Developed new services for Amido, such as GDPR readiness assessments and reusable scenario-based proof of concepts to help customers choose the best ID and access solution (AWS, Azure, Auth0, Gluu, ForgeRock).Improved Amido’s employee skills via a set of consulting behaviour and skills training courses. Implemented an interview question / scoring framework and reusable customer delivery guides to better orientate new clients to agile delivery methods. Show less

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Held overall responsibility for the successful delivery of transformational IT programmes and improvement of the IT departments’ capabilities and performance, (circa ~£5m, the largest change budget in the company).Internal programmes delivered included the migration of all business systems to a new external data centre facility, as well as reducing legacy systems by 20% by developing replacement functionality into alternative systems.Increased the policy and claims systems… Show more Held overall responsibility for the successful delivery of transformational IT programmes and improvement of the IT departments’ capabilities and performance, (circa ~£5m, the largest change budget in the company).Internal programmes delivered included the migration of all business systems to a new external data centre facility, as well as reducing legacy systems by 20% by developing replacement functionality into alternative systems.Increased the policy and claims systems performance and reliability by implementing new monitoring tools and negotiating vendor rectification activities, where appropriate.Improved overall delivery success rates (+30%) by implementing best practice delivery methods and portfolio governance. Show less

Brighton, United Kingdom

Implemented a customised Salesforce CRM system to support a new indirect sales channel. Created an automated dashboard providing a real-time view of sales activities, performance against target and trend statistics.

London, United Kingdom

Day to day management of project managers and delivery team members.Delivery of a 6-month programme to adapt and migrate 26 public facing B2B and B2C websites for British Petroleum (BP). With Adobe CQ5 CMS as the target platform, the programme covered 15 countries with content in 10 different languages. Resulted in BP avoiding a £3m damages payment.

London, United Kingdom

Led a department of 48 in the continuous delivery of the IT project portfolio.Reduced project re-work, saving significant costs. Improved scheduled delivery of projects by 60% by defining and implementing a tailored framework and methodology as well as a joined up, scalable end-to-end development and delivery process.Improved development and release capacity, nearly doubling the number of releases per month, by implementing code and configuration management tools on the core… Show more Led a department of 48 in the continuous delivery of the IT project portfolio.Reduced project re-work, saving significant costs. Improved scheduled delivery of projects by 60% by defining and implementing a tailored framework and methodology as well as a joined up, scalable end-to-end development and delivery process.Improved development and release capacity, nearly doubling the number of releases per month, by implementing code and configuration management tools on the core systems. Show less

Led consultative engagement and development teams to deliver transformational projects within global telecommunications customer organisations.Full lifecycle management of customer technology and organisational change programmes (OSS, BSS and CRM), including discovery, presales, implementation and operational handover. Global role, working within Asia, Africa, Europe and the Americas.Identified and won in excess of £500,000 new consulting business over a 24-month period.

London, United Kingdom

Led a team of 25 people in the successful delivery of customer telecoms implementation projects. Reduced team churn to zero over 18-month period by implementing a programme of people development.Provided a 30% improvement in overall capacity and department delivery performance based on restructuring the team and their work. Implemented formal portfolio governance, monitoring project progress and delivery quality, improving reliability and customer satisfaction scores.