Neil Cantor Email & Phone Number

Washington, Dc, Us

80% of brands think their customer experience is the best, yet only 8% of their customers agree. I work with teams, leaders and enterprise to resolve this relevance gap, helping shape and implement product, service and growth strategies to meet the needs of a new future and drive impact and value to business. Current focus on micromobility, more reliably accurate predictive insights, strategic health & wellbeing and high performance hospitality brands and operating models

New York, New York, Us

Led Delos’ product function and its transformation to a product operating model for building its tech-powered products and accelerating profitable growth. Built new function comprised of behavioral scientists, business strategists, operations leaders, product designers, experience strategists, copywriters, scientists and engineers. Set vision and executed strategy to add $200MM / year incremental revenue, reduced wasted efforts on the wrong bets, costly misalignments and product mistakes in excess of $10 million per year and accelerated growth across 3 horizons. Reported to President & COO.

Bethesda, Md, Us

Co-founder & launch CXO for Marriott’s All Inclusive business; developed breakthrough digital marketplace platform to transform the digital experience for Marriott Bonvoy guests and to reimagine how our guests interact with Marriott; transformed capability for Marriott to stay ahead of customers rather than fast follow them, mitigate competitive disruption and accelerate growth in value of Marriott’s customer base; and grew ‘portfolio of bets’ to deliver $400M incremental EBITDA and target enterprise CAGR. Reported to Global CXO.

North Bethesda, Maryland, Us

Restored flagging $200 million, 100-unit Ascend brand to differentiated, fast-growth challenger in upscale category and engine for 40% incremental enterprise value growth. Recovered 50% share premium & 25% preference lost, worth NPV$60M. Achieved 25% YOY growth in deals & 170% deal value for $NPV11M. Cut opening times 30% for NPV$33M. Built high-value upscale hotel owner base with service for mid/economy owners. Reported to SVP, Upscale Brands

Cash leisure segment launch leader & resort division CMO for Revel, a PE-backed, new-to-market $2.4 billion, 6.3 million ft2 lifestyle entertainment destination. Achieved $67 million in revenue, 20% market share, +35% new-to-market customers, 47% more revenue per customer. Built 60% high-end leisure in 90% low-end gaming market. “Top 10 Resort & Foodies Destination”. Reported to CMO & COO; 5 direct reports, +100 in-directs. Exited with financial change-in-control

Bethesda, Md, Us

Co-founder of corporate venture that is fastest growing, most accretive and transformative brand in Marriott’s history. Responsible for brand and business design, launch and global growth. Achieved 180-day launch, 23 conversions and $230m revenues in Y1, 15% higher guest sat, 40% more share of highest rate segment. Built 40-hotel, $400m backlog with historic Marriott B2B rejectors, scaled to 3 continents. Reported to EVP, Global Brand Management

Bethesda, Md, Us

Revitalized global $10B, 650 property full-service category (incl. Marriott, Renaissance & JW Marriott brands) facing declining preference, share: (1) Put ill-defined $600M JW Marriott brand on path to 100%-unit, revenue growth; (2) shifted tired meeting operator to $4B differentiated leader; (3) won back 20% defectors from $2B Renaissance brand; (4) accelerated shift in enterprise operating model. Reported to EVP, Global Brand Strategy & Innovation.

Redmond, Wa, Us

Co-founded and grew award-winning product design & innovation firm (continues as a going concern) that develops low-cost, easy-to-use medical technologies for and with the poor in developing countries, e.g. infant incubators, UV therapy, IV drips. Achieved devices now in use or in trials in over 20 developing countries. Built biz model flywheel highly efficient at multiplying investor capital; operating model delivers high service levels for pennies on the dollar

Us

Venture-backed start-up acquired by NASDAQ: ARTG

New York, Ny, Us

Mba

Ba, International Relations

Education record