Neil Chappell, Rhia Email & Phone Number

Philadelphia, Pa, Us

Kennett Square, Pa, Us

Phoenix, Arizona, United States

Tempe, Az

-Project Manager for new EHR selection and implementation project. Team lead for institution's EHR Taskforce Evaluated EHR vendors and products Lead implementation efforts to replace two legacy EHR systems with eClinicalWorks EMR-Clinical applications system administrator for four practices Provide first level support for all clinical applications serving 40 doctors, 30 students, and 20 employees Conducted eClinicalWorks training for faculty, staff, and clinical students-Process Creation and Increased Operational Efficiency Performed regular analysis of operational practices and recommended improvements Transitioned practice to fully virtual model to accommodate COVID-19 lockdown in March 2020 Developed patient portal capability and related procedures Developed Telehealth capability and related procedures Developed Microsoft Teams Capability for hybrid virtual/in-person clinical student rotations-Compliance and Health Information Management Subject matter expert for health law compliance and health information management Crafted policies and implemented procedures insuring compliance with HIPAA, HITECH, 21st Century Cure's Act, No Surprises Act

Tempe, Arizona

Manage day-to-day operations in a fast-paced environment, covering technical demands and needs of remote public medical center and two professional buildings. Compile and prepare reports from EHR and health application databases for senior management. Communicate effectively, verbally and in writing, to a diverse range of audiences. Exercise independent judgment and decision making on complex issues regarding job duties and related tasks.Key Projects:• Medical Records: Ensured privacy, access, and completeness, configuring security systems and coordinating access controls. • System Support & Implementation: Oversaw support services for all faculty and staff, coordinating new installation across campus, comprised of hardware, software, and network systems.• Asset Management & Integration: Spearheaded documentation of legacy systems and transition to new system, including data migration and destruction of personal health information in compliance with state and federal laws.

Exton, Pennsylvania

Configured hardware and software systems for over 300 users across 13 locations. Ensured technical support for hardware, software, and wireless networks for all offices. Key Achievements:• Researched latest healthcare legislation to ensure organizational compliance for HIPPAA, and additional value-based health initiatives, including Meaningful Use Stages 1 and 2.• Introduced security and antivirus software to safeguard medical record privacy, access, and quality.• Integrated multiple health record systems to enable better, more efficient data access and processing. • Compiled quality measure reports from various health data sets and data sources

Newtown Square, Pennsylvania

Identified and corrected technical problems for over 3,000 users in three buildings and resolved complex technical issues. Provided technical and training support for end users.Key Achievements:• Set-up new hire orientations and mentored new users on the SAP systems and laptop connectivity. • Directed services at Laptop Service Center, installing software, fixing hardware, and instructing end-users.

Master Of Science (Ms), Health Informatics Management

Activities and Societies: Phi Kappa Phi Honor Society, National Society of Leadership and Success

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Theta Chi (Chapter Vice President 2007-2008) Inter Fraternity Council (President 2007-2008)