- Instilling a strong culture of Risk Governance. Guides and mentors team members responsible for providing risk governance program support.- Extends the reach of Risk Governance to partners throughout SMBC MANUBANK through training and guidance on specific issues.- Collaborates with the Head of ERM to set the strategy for end-to-end governance lifecycle management.- Manages the existing document inventory. Establish metrics and internal dashboards & reporting to monitor and measure the success of the governance documentation program. Collaborate with the Head of ERM to enhance Management- and Board-committee reporting around governance documentation adoption and adherence.- Partnering to enhance the organization’s understanding of governing documentation, document types and associated expectations. Developing training, communications, and other tools to facilitate this understanding.- Working to ensure that processes and controls related to the management of governance documentation are captured within the Risk & Control Self-Assessment and partnering to execute the RCSA.- Establishing a dynamic, risk-based testing program to periodically select and review a sample of risk-owned policy requirements for adherence. Reporting the results of the testing program to the Chief Risk Officer and Senior Management.

I was responsible for ensuring regulatory compliance through the seamless implementation of complex changes, including flood insurance monitoring and HMDA projects. I was entrusted with collaborating closely with legal, compliance, and business stakeholders, which led to our successful outcomes. I was accountable for demonstrating meticulous ownership of Consumer Banking Risk Assessment Matrices, where I delivered annual updates in close partnership with internal risk stakeholders. This role allowed me to play a vital part in maintaining our compliance standards. I was entrusted with driving compliance procedures and operational efficiencies by analyzing, monitoring, and reporting trends. I was responsible for administering procedure design efforts, consolidation, centralization, content management, change, and maintenance, which helped streamline our processes. Here, I contributed to the documentation, editing, publishing, and presentation of monthly division risk reports and quarterly bank-wide risk reports, providing valuable insights to various committees. Additionally, I took charge of leading post-close file review and HMDA data validation for all Consumer Banking loans, successfully managing remediation efforts.Here are some of my key accomplishments:• Established new offshore team that performed 100% of retail bank's file review.• Enhanced communication and relationship-building within business units, expediting review processes.• Streamlined workflows by introducing performance reporting and establishing rigorous new testing procedures.• Improved efficiency and fostered cross-departmental collaboration by coordinating in-process exams and audits.• Optimized performance of third-party offshore team based in Noida, India, overseeing pre/post-close file reviews.• Recognized for outstanding contributions by being appointed Interim Director of Quality in June 2019, highlighting leadership and significant achievements within organization.

I assumed responsibility for designing, supervising, and conducting testing of credit, compliance, and operational risk. I was accountable for addressing changing risk environments through portfolio performance trend analysis and timely credit policy recommendations. I was entrusted with promoting high-quality work product by assuming leadership roles during multiple transitional periods. I oversaw projects in progress, trained new employees, and orchestrated cross-bank coordination. I ensured clear communication of testing updates and conclusive results to the business unit, facilitating consensus on critical issues and contributing to the successful development, tracking, and testing of remediation plans. I demonstrated exceptional proficiency in creating and editing reports issued by Consumer Loan Review. These reports were distributed to key stakeholders, including the business unit, internal risk partners, committees, and government regulators. I maintained effective communication and up-to-date knowledge on credit portfolios and related issues by coordinating with consumer lending personnel, compliance, and internal audit.Below are some of my main accomplishes:• Selected to participate in prestigious Emerging Leadership program in 2016.• Attained promotion to Vice President in 2016 by outperforming assigned tasks and responsibilities.• Improved risk review work products' quality by co-founding and co-leading internal quality assurance team.• Maintained rigorous compliance with regulatory guidance, focusing on consumer credit issues to ensure bank's alignment with industry standards.• Accelerated understanding of key business processes by conducting interviews with leadership and subject matter experts, enabling informed testing strategies.• Contributed to significant improvements in Consumer Banking loan review projects by expertly analyzing and highlighting credit, compliance, and operational risks.

For this role, I was entrusted by the organization for driving operational excellence by expertly managing a team of 30+ temporary employees. I was accountable for training new underwriters and loan processors by diligently monitoring their performance. I was assigned with the task of improving the skills and knowledge of these new team members through strategic monitoring and training initiatives. Additionally, I played a key role in team training and transition to ensure accurate underwriting of mortgages. During my time over here, I assessed the risk associated with proposed transactions and reviewed underlying documentation. Furthermore, I conducted evaluations of income, asset, and collateral documentation to ensure sound lending practices.Following are some of my key contributions:• Helped develop new loan decisioning and processing software, acting as subject matter expert on several initiatives.• Bolstered efficiency and minimized application turn times through implementation of pipeline reporting for management and loan processors that tracked application status.• Initiated "Underwriter on the Floor" program, strategically placing senior underwriter on centralized sales floor; enhanced communication and relationships between business units as well as improved application quality.

Conducted in-depth policy research in health care issues (including long-term care, human services, health care reform) to strategize and develop Speaker Margaret Anderson Kelliher’s campaign platform. Performed opponent and candidate research, and social networking messaging. Assisted in rapid response and communications strategy following major debates.

Covered local political stories of national interest, including the 2000 Senate campaign after the death of Sen. Paul Wellstone and the 2002 midterm elections.

- Assisted in meetings with clients and members of the legislature, attended committee hearings relevant to client concerns, and updated clients as to bill status.- Wrote original content and edited for Politics in Minnesota: The Newsletter and Politics in Minnesota: The Directory.

Published on three occasions, including a front-page story in December 2000, on the decline of food stamp program participation in Minnesota. “Hungry Minnesotans Favor Food Shelves Over Stamps.” 12/12/00, 1A Main “Jackson Exhorts University Audience to Cast Vote for Gore.” 10/25/00, 4B Local

Aided Congressman Jim Ramstad and staff, wrote responses to constituent correspondence, and performed direct constituent relations by phone and in person.