Neil Copeland Email & Phone Number

Windermere, Fl, Us

Arlington, Virginia, Us

A key member of the CareJourney Leadership Team, reporting directly to the CTO, overseeing all data architecture, and managing a department of 12 data engineers.Key Responsibilities Include:o Managing the daily work of two data engineering supervisors and their leads.o Working with Product teams on product roadmaps and feature prioritization.o Interacting with client organizations to understand needs and consumption patterns.o Establishing and governing enterprise data architectural standards for business information (conceptual) models, logical data models, and physical data models for Snowflake.o Designing data pipelines to optimize load times and cost efficiency.o Establishing an SDLC within an Agile framework.Key Initiatives include:o Re-architecting the Snowflake database and data pipelines into and within Snowflake in order maximize platform capabilities. - CareJourney was an early adopter of now key capabilities in Snowflake, including Python on Snowpark.- Established a metadata driven data ingestion process that includes Snowpipe, which enabled CareJourney to ingest different file formats that include FHIR resource documents as well as the capability to adjust to schema float.- Created a metadata driven framework using Snowpark for calculating clinical quality measures, chronic conditions, frailty segmentations and episodes.o Establishing CI/CD processes for data model deployments into Snowflake and Apache Airflow.o Creation of a quality automation framework that leverages machine learning for anomaly detection on data loads.

Dallas, Texas, Us

A key member of the ClubCorp IT Leadership Team, reporting directly to the CIO, overseeing all data integration and operational analytics within the organization. Responsibilities including:• Managing a develop team of data engineer, quality engineers, and BI developers• Managing the run/support organization for data integration and analytics which includes both incident management and managing intake for enhancement requests.• Establishing and governing enterprise data architectural standards for business information (conceptual) models, logical models and physical models for both transactional and analytic databases.• Creating an enterprise data strategy and roadmap to improve capabilities around data management while reducing the data footprint.• Establishing a data governance committee and serving as co-chair.• Creating a reference architecture and roadmap for building a core data platform based upon the Data Lakehouse Architecture.• Creating the reference architecture and roadmap for establishing MDM as a core concept.• Establishing the Data Governance Committee to support development of data platforms and MDM.

New York, Ny, Us

• A key member of the Healthfirst Enterprise Architecture team with core responsibilities of: • Leading a team of data architects across multiple healthcare domains. • Creating reference architectures for enterprise data management, including architectures for the creation of an Enterprise Logical Data Warehouse (including a data lake, ODS and data marts).• Establishing enterprise data architectural standards for business conceptual models, logical and physical and messaging models for both transactional and analytic databases.• Creating a governance framework to ensure compliance to enterprise standards and mentorship among different SCRUM teams in a SAFe© Agile project management environment.• Providing technical and subject matter expertise to different organizational initiatives. • Developing a metadata strategy incorporating needs for data literacy and understanding, impact analysis and technical understanding.• Providing oversight and advice for securing Personal Health Information (PHI) and ensuring compliance with HIPAA regulations. • Implementing a Data Governance for domain stewardship and engagement.

Orlando, Florida, Us

Responsible for creating and ensuring compliance with reference architectures as well as data architectural standards. Also, the primary solution architect and data modeler for data-focused technology initiatives, which includes the development of an Operational Data Store (ODS) and a Data Warehouse. In both the aforementioned development efforts, was the designated delivery lead responsible for the development of the database, ETL and BI.

Orlando, Florida, Us

Performed the role of IT liaison between business leadership and IT as well participated in the strategic direction of IT. Activities included but were not limited to business analysis, project coordination and prioritization of Business System Enhancements.

Orlando, Fl, Us

• Led various phases of data warehouse development including business analysis, data modeling, data analysis, documentation of business rules, quality assurance and Cognos 8 report development• Cultivated the technical and business knowledge of a team of Cognos BI report developers• The initial data warehouse project consisted of consolidating over 700 Reports used in US operations down to 300 and migrating from Cognos 7 to Cognos 8, as well as 600 Reports used in Europe from Crystal Reports to Cognos 8, reducing the number of reports to less than 100• Integrated data from various Marriott proprietary systems as well as PeopleSoft and Siebel• Delivered enterprise training program on Cognos 8 toolset for over 1,000 users• Delivered training for 200+ Cognos 8 Query Studio users based upon MVCI company data

Orlando, Fl, Us

• Executed various aspects of IT Projects of varying size and scope for a large sales and marketing organization, including data analysis and mapping, data modeling, quality assurance testing, technical system documentation, business process reengineering, requirements specification, use cases, training, implementation and post deployment technical support• Managed communication between information technology teams and business stakeholders• Interfaced across all levels of the organization at business units in the US, Asia, Europe and the Middle East for project implementation• Performed the role of project manager on various projects including a phase of project to replace the Sales, Marketing and Customer Service applications used in Europe and Middle East operations with that used in North America. A Program resulted in $1M+ in annual cost savings by reducing overhead related to maintaining two different computer systems in regards to IT support and business process. • Oversaw various aspects of the project from initiation to close, which included future state process design, gap analysis, system enhancements, data mapping and conversion, monitoring and controlling, as well as change management• Implemented a business change management strategy that considered cultural differences for a hard cut-over system implementation

Orlando, Fl, Us

•Sold the Marriott’s Ocean Pointe Resort to new prospects and current Marriott Vacation Club Owners•Introduced Marriott Vacation Club Prospects to the benefits of Marriott Vacation Ownership through effective communication•Demonstrated to Marriott Vacation Club Owners how to maximize their ownership through adding additional weeks

Orlando, Fl, Us

•Managed two Sales Administration Departments located in Palm Beach, FL and Ft. Lauderdale, FL•Maximized all department associates’ performance, improving associate satisfaction by 25%•Implemented associate training in customer service, timeshare contract entry, and follow-up for efficient closing of timeshare contracts•Decreased each department’s number days from contract signing to close by 50%•Presented with Marriott Stock Options in 2005 for extraordinary performance

Orlando, Fl, Us

•Developed reporting and financial analysis of marketing channels that relate to the timeshare industry utilizing the Cognos 6 & 7 toolset•Enabled profit maximization by developing Excel models representing the cost and closing efficiency of marketing channels to find the most cost effective marketing mix•Administered the Marketing Database for the Eastern US Region•Presented with Marriott Stock Options in 2003 for extraordinary performance

Mba, Business Administration And Management, General

B.S., Business, Computer Science