Neil Denton Email & Phone Number

Concord, Nc

• Directed the adoption of multiple cloud technologies enabling Lionel to divest of the majority of its on-premises IT infrastructure.• Modernized Lionel’s IT Security by onboarding an MSSP for 24-hour monitoring and protection, deploying EDR on all endpoints.• Collaborated cross departments to help identify tasks that could be automated leaving teams more time to further business objectives.• Fostered team collaboration across the enterprise utilizing Microsoft 365 technology stack including Teams, SharePoint, OneDrive, and Office Co-Editing. • Utilized Power Automate to increase coordination between departments by reducing siloed workflows, digitizing approvals, and sending alerts upon task completion. • Reduced cloud hosting costs by moving Lionel from a pay-as-you-go cloud hosting model to a reservation model. • Reduced spending by moving to Azure AD (Entra), reducing the need for expensive on-premise servers, cooling, batteries, generators, etc.• Migrated the company away from a legacy Cisco networking solutions to a Fortigate solution. This gave us single pane of glass visibility into our network and reduced the specialization necessary to manage a pure Cisco solution.

● Developed a SQL based Royalty Calculation System to track NASCAR Royalties● Implemented and Customized WASP Inventory Control to facilitate Order Picking and Inventory Control● Involved in the recommendation of WMS and POS systems for the NASCAR division.● Administration and maintenance of the AVAYA phone systemDeveloped a SQL based Royalty Calculation System that calculates and reports royalties to be paid from both Ecommerce and In-Venue sales for the NASCAR business. These calculations are across multiple contracts, sales channels with the ability to track inventory on a piece by piece basis (in the case of items with royalties included). Calculations are across $12 to $15 Million in sales per quarter with approximately 500,000 individual transactions, tracking approximately 80,000 items.Developed the back end integration component for the Warehouse Inventory Control System and the Cloud based Retail Management system. The Integration coordinates the synchronization of data from the Cloud API. Coordinates Purchase Orders between the systems. Imports Pick Orders for the warehouse to pick and transfers the inventory in the Cloud RMS upon completion of the Pick. The Integration also coordinates manual inventory adjustments across both systems. Utilizes SSRS for reporting including real time variance reporting, real time pick, receiving and inventory movement across 30,000+ items in 17,000 bins. SQL Databases are used for the Inventory Control System and the storage of API data. NodeJS used to implement the API management. Responsible for overseeing the further transition from Motorsports Authentics to the Fanatics infrastructure. This included the phasing out of old equipment that is not part of the Fanatics standard and implementing new equipment at the Concord site.

● Worked directly with all departments in the company to determine technology needs and developed necessary solutions to ensure all departments operated efficiently.● Worked with Accounting to Reduce IT department costs by approximately $20,000 per year through contract renegotiation and reviewing current bills for cost overruns. ● Tuned poorly performing queries by evaluating execution plans, rebuilding or creating new indexes and reducing complexity whenever possible.● Developed and maintained all SQL Server Reporting Services (SSRS) reports.● Maintained all Databases and Database Systems to 99.9% up time.● Planned and implemented a complete overhaul and replacement of all network equipment.● Revised network backup and tape rotation schedule to ensure minimal data loss in case of failure.● Reviewed and Implemented security changes on the network to ensure PCI and SOX compliance As the SQL DBA/ SQL Developer I was responsible for the maintenance and operation of Motorsports Authentics’ data platforms. Utilizing SSIS I ensured daily backups, rebuilt indexes, checked integrity and most other day to day maintenance tasks.Developed and maintained the nightly extract of information from the ERP, utilizing SSIS, to a MS SQL database for reporting purposes. I was also responsible for the development and maintenance of all reports coming from this data, mostly using SSRS.Developed a PLM style line of business application that tracked the design and progress of product development across multiple departments from beginning to end. The application utilized a MS SQL database, an ASP.NET Web API Middle Tier and an AngularJS based web front end. As the Sr. Network Engineer I was responsible for all network equipment and Servers. Ensuring the stability of all in-house voice, data, video and wireless network services, including wide area networks.

Senior ConsultantDelivered technical product solutions to a subset of Decision Supports Managed Services customers. Responsible for IT operations and implementations of best practices in several customer environments. Developed management and administration plans for Decision Support Managed Services Customers. Plans included methodologies for Data Backup and Restoration, Software Patch Deployment, Virus and Spam Protection, Email Delivery and Storage. Also performed software evaluations as needed. Was responsible for the maintenance of all customer equipment, and sizing quoting and configuring new equipment.• SME on Mobile computing, including RPC over HTTP and Exchange Active Sync and Direct Push Technologies. • Developed backup and disaster recovery solution for the Managed and Hosted Services division of Decision Support.• Managed and implemented the system and software management suite (Level Platforms Managed Workspace)• Integral in the development and deployment of the Microsoft CRM 3.0, SharePoint Portal Server, Project Server and SQL 2005 implementations at Decision Support.

Technical Account ManagerManaged services based accounts for several Microsoft Premier customers by acting as a technical resource and coordinating with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. Also managed the implementation and creation of specific Microsoft services such as training, consulting and onsite problem resolution. Ensured the highest level of customer satisfaction by understanding and identifying the customers computing needs, building and maintaining strong working relationships and managing the account effectively. Training SpecialistDeveloped and delivered technical training courses primarily focusing on Windows 2000 (including security, active directory and networking), Windows Millennium and Internet Explorer. Training courses developed include Windows 2000 Systems and Security (which included Setup, Storage, Fault Tolerance, and Security). Deliver technical training to audiences from 1 to 35. Consult with support units and large-scale customers (Including MSN and Hotmail groups) on new technologies and courseware needs. Provide guidance and best practices for Training Specialists worldwide.Support EngineerSupported Windows NT networking for Microsoft's corporate customers. Specialized in SNMP, Routing Protocols and Routing. Developed and delivered technical courseware for small group hands on training. Delivered technical training for the Windows NT Protocols team on Routing and Remote Access for Windows NT.