Neil Denton Email & Phone Number

Concord, NC

• Directed the adoption of multiple cloud technologies enabling Lionel to divest of the majority of its on-premises IT infrastructure.
• Modernized Lionel’s IT Security by onboarding an MSSP for 24-hour monitoring and protection, deploying EDR on all endpoints.
• Collaborated cross departments to help identify tasks that could be automated leaving teams more time to further business objectives.
• Fostered team collaboration across the enterprise utilizing Microsoft 365 technology stack including Teams, SharePoint, OneDrive, and Office Co-Editing.
• Utilized Power Automate to increase coordination between departments by reducing siloed workflows, digitizing approvals, and sending alerts upon task completion.
• Reduced cloud hosting costs by moving Lionel from a pay-as-you-go cloud hosting model to a reservation model.

• Developed a SQL based Royalty Calculation System to track NASCAR Royalties
• Implemented and Customized WASP Inventory Control to facilitate Order Picking and Inventory Control
• Involved in the recommendation of WMS and POS systems for the NASCAR division.
• Administration and maintenance of the AVAYA phone systemDeveloped a SQL based Royalty Calculation System that calculates and reports royalties to be paid from both Ecommerce and In-Venue sales for the NASCAR business..

• Worked directly with all departments in the company to determine technology needs and developed necessary solutions to ensure all departments operated efficiently.
• Worked with Accounting to Reduce IT department costs by approximately $20,000 per year through contract renegotiation and reviewing current bills for cost overruns.
• Tuned poorly performing queries by evaluating execution plans, rebuilding or creating new indexes and reducing complexity whenever possible.
• Developed and maintained all SQL Server Reporting Services (SSRS) reports.
• Maintained all Databases and Database Systems to 99.9% up time.
• Planned and implemented a complete overhaul and replacement of all network equipment.

• Senior ConsultantDelivered technical product solutions to a subset of Decision Supports Managed Services customers. Responsible for IT operations and implementations of best practices in several customer environments..
• SME on Mobile computing, including RPC over HTTP and Exchange Active Sync and Direct Push Technologies.
• Developed backup and disaster recovery solution for the Managed and Hosted Services division of Decision Support.
• Managed and implemented the system and software management suite (Level Platforms Managed Workspace)
• Integral in the development and deployment of the Microsoft CRM 3.0, SharePoint Portal Server, Project Server and SQL 2005 implementations at Decision Support.

Technical Account ManagerManaged services based accounts for several Microsoft Premier customers by acting as a technical resource and coordinating with other Microsoft groups to assist the customer in their use, support and implementation of Microsoft solutions. Also managed the implementation and creation of specific Microsoft services such as training.