Technical Services Engineer
- Delivered professional technical services to corporate and government customers, managing service applications for large-scale private developments and high-capacity industrial customers (500kW and up).
- Facilitated the timely energization of new customers, contributing to GWh sales targets and ensuring optimal customer satisfaction.
- Acted as a technical expert on customer premises wiring, overseeing complex electrical setups such as primary metering, multi-floor metering, and transformer vaults in coordination with distribution and.
- Supported the protection of company revenue by balancing customer needs with Meralco's financial objectives, managing customer requests related to billing, contracts, and premises wiring issues.
- Coordinated with internal cross-functional teams and external stakeholders, including retail electricity suppliers and government entities, to ensure seamless project execution for large-scale commercial complexes and.
- Provided technical coordination assistance to network offices, ensuring effective communication between end-users, business administrators, and various stakeholders.